Sr Sales Training Manager - East Coast Remote

Thermo Fisher Scientific•Allentown, MA

1d•$119,400 - $179,000•Remote

About The Position

The Sr Manager, Sales Training is part of the Pharma Services Group Sales Training team in the Commercial Operations Group. The role shares responsibility for designing, developing, delivering, and maintaining training programs for PSG Commercial Sales Teams, including globally supporting the new-hire sales training program as part of an end-to-end blended development curriculum. The position develops synchronous and asynchronous training in online, virtual instructor-led, and instructor-led formats and continually improves training processes and productivity. It requires global field travel of up to 15% to deliver training across PSG business units. The position designs, executes, and manages new-hire training courses, including online prework, presentations, and the planning, delivery, maintenance, and coordination of virtual and instructor-led programs. It applies blended learning, deliberate practice, application, best practices, and reinforcement to improve learning outcomes; creates assessments and competency measures; works with sales, marketing, and other subject-matter experts to identify field training needs; and evaluates program effectiveness through participant and management feedback. The role reports on program effectiveness, evaluates curricula under the direction or guidance of the Head of Training, maintains accurate training records, and supports applicable training platforms. It partners with HR, Marketing, and Regulatory to ensure training materials and practices comply with corporate guidelines and policies. The position also collaborates across the Sales Training Team and PSG, manages training projects from learning objectives through deployment and evaluation, and uses technology to support PSG business strategy.

Requirements

BA or BS and a minimum of 8 years of related experience and/or sales training experience.
8 or more years of experience in diagnostic, healthcare, and/or medical device sales training and curriculum design.
Prior sales experience.
Strong knowledge and experience in instructional design, adult learning principles, blended learning approaches, and evaluation methods.
Strong track record in market or industry knowledge, clinical expertise, selling skills, sales results, and teamwork.
Demonstrated success working in a team and leading the development and completion of programs aligned with business initiatives.
Ability to build rapport and work cross-functionally, multitask, and demonstrate organization and time management.
Excellent written and verbal communication, organizational, and project management skills, with exceptional attention to detail.
Ability to clearly communicate highly technical information to diverse audiences across a multi-level organization.
Experience with Learning Management Systems.
Experience with Sales Enablement Platforms.
Experience using customer relationship management (CRM) and reporting tools.
Strong graphic design experience and exceptional PowerPoint skills.
Strong experience with Microsoft Office tools, including SharePoint, Excel, Word, and OneNote.
High proficiency with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.

Nice To Haves

Working knowledge or experience with LMS systems and reinforcement platforms such as Brainshark or Seismic.
Experience with LMS platforms such as Brainshark, ProProfs, or Docebo.
Experience with sales enablement platforms such as Seismic or Allego.
Experience with Salesforce, the preferred CRM.

Responsibilities

Design, execute, and manage the PSG Commercial new-hire sales training program globally as part of an end-to-end blended development curriculum.
Design and deliver synchronous and asynchronous courses, including online, virtual instructor-led, and instructor-led training.
Create online prework, presentations, and training plans; coordinate, deliver, and maintain virtual and instructor-led programs.
Apply blended learning, deliberate practice, application, best practices, and reinforcement to maximize learning effectiveness.
Design and implement assessments and tools to measure competency and performance, such as online assessments and certifications.
Work with sales, marketing, and subject-matter experts to assess field training needs and develop training programs and curricula.
Measure training effectiveness using participant evaluations and management feedback, report results, and make changes as needed.
Evaluate programs and make curriculum development and implementation decisions under the direction or guidance of the Head of Training.
Support the application and management of training platforms and maintain accurate, current training records.
Partner with HR, Marketing, and Regulatory to ensure training materials and practices follow corporate guidelines and policies.
Collaborate across the Sales Training Team and PSG to design, deliver, review, refresh, and integrate training initiatives into broader curricula.
Manage the full training project lifecycle, from defining business outcomes and learning objectives through deployment and evaluation.
Continually review processes and implement improvements to training productivity.
Travel globally to deliver training to PSG commercial sales teams across business units, up to 15%.

Benefits

Choice of national medical and dental plans and a national vision plan, including health incentive programs.
Employee assistance and family support programs.
Commuter benefits.
Tuition reimbursement.
At least 120 hours of paid time off.
10 paid holidays annually.
Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
Accident and life insurance.
Short- and long-term disability coverage.
Competitive 401(k) U.S. retirement savings plan.
Employees’ Stock Purchase Plan offering eligible colleagues the opportunity to purchase company stock at a discount.
Potential eligibility for a variable annual bonus based on company, team, and/or individual performance.