Sr. Sales Engineer - Telecom

Adtran•Remote - Nebraska, NE

About The Position

The Sales Engineer supports field engagement activities through overview presentations, pre- and post-sales visits, assistance with lab and field trials, troubleshooting, training, installation, implementation, and other customer support as needed. The role has direct account and partner responsibilities for assigned territories and provides technical and sales support to accounts, partners, and prospects. The Sales Engineer maintains current knowledge of relevant competitive solutions, ADTRAN products and specifications, performance criteria, end-user applications, customer requirements, and ADTRAN’s brand and company information. The role also assists with sales plans and proposals, collaborates across functions to keep information accurate and current, and participates in strategic discussions about client and product requirements, processes, and delivery timelines. The final product must function as intended, meet customer needs, and uphold ADTRAN’s brand and professional image. Other projects and tasks may be assigned as departmental and company needs change.

Requirements

Bachelor’s degree (B.S./B.A.) or equivalent experience.
5 or more years of related experience.
Extensive travel: 60% or more out of the office, with 40% or more overnight stays.

Nice To Haves

Cisco Certified Network Associate (CCNA), Cisco Certified Design Associate (CCDA), and/or Advanced Technology Support Program (ATSP) certification.
ADTRAN and Cisco product experience, or relevant experience with key competitor products.
Pre-sales technical support experience.
Working knowledge and demonstrated experience with IP Routing, Ethernet Switching, VoIP, IP Telephony, VPN, Security, 802.11 Wi-Fi, Remote Access, Voice/Video, LAN and WAN, baseline SE, and Transmission Systems.

Responsibilities

Support field engagement activities, including overview presentations, pre- and post-sales visits, lab and field trials, troubleshooting, training, installation, implementation, and other customer support.
Manage direct account and partner responsibilities for assigned territories.
Maintain current knowledge of competitive solutions, ADTRAN product specifications, performance criteria, end-user applications, and customer requirements.
Provide technical and sales support, demonstrations, evaluations, training, and technical presentations for accounts, partners, and prospects in assigned territories.
Assist in developing formal sales plans and proposals for assigned opportunities.
Work cross-functionally with Proposals, Marketing, Corporate, Engineering, and other groups to ensure information is consistently up-to-date and accurate.
Participate in strategic cross-functional meetings to identify issues, client and product requirements, direction, processes, and delivery timelines.
Maintain knowledge of ADTRAN’s brand and company specifics, competitive customer solutions, and product strengths and weaknesses, and convey that information consistently.
Ensure final deliverable products function properly, meet customer needs, and uphold ADTRAN’s brand and professional image.
Complete other projects and tasks assigned to accommodate changing departmental and company needs.