Telecom Engineer I

Yale New Haven Health • Stratford, CT

4d

About The Position

The Telecom Engineer I coordinates telecommunications work for projects across YNHHS-owned and leased locations, NEMG sites, and YSM locations. Projects may involve building renovations, new buildings, acquisitions, or telecommunications equipment migrations. The role coordinates telecommunications project activities, attends facility design and customer meetings to understand business requirements, and advises customers on solutions using available telecommunications products and services.

The position manages multiple complex projects and related deliverables, including station and application design, coordination with cable vendors, cost estimates, equipment orders, and order submissions in the Verasmart Telecommunications Management System. It requires extensive knowledge of telecommunications services and applications, including wired and wireless systems, phones and headsets, televisions, overhead paging, and transport facilities. The role also provides user training and post-cutover support and is responsible for completing project deliverables on time and within budget.

Requirements

• Bachelor’s degree or equivalent technical training and experience.
• At least 5 years of telecommunications experience, including project management and financial support.
• Knowledge of telecommunications products and services, including transport facilities, telephones, voicemail, toll authorization codes (TAN), wireless devices, and television systems.
• Ability to communicate effectively verbally and in writing.
• Excellent interpersonal skills in high-volume, high-pressure situations.
• Good alphanumeric keyboarding skills, at 40–55 words per minute.
• Basic skills in Microsoft Office Suite, Project, CAD software, email, and the internet.
• Knowledge of mathematics and basic accounting.
• Ability to multitask and respond to customer issues with attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to lift and carry 20 pounds.
• Ability to hear and speak to convey detailed or important instructions accurately.

Responsibilities

• Attend facility construction meetings.
• Estimate costs for infrastructure, hardware, applications, and accessories.
• Input projects into the Pinnacle Telemanagement System.
• Demonstrate professionalism and respect toward teammates and customers.
• Coordinate telecommunications aspects of projects, including station and application design, cable vendor meetings, pricing estimates, equipment orders, and order submissions.
• Attend customer meetings to understand business requirements and advise customers on telecommunications solutions.
• Provide user training and post-cutover support.
• Complete project deliverables on time and within budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level