Sr Sales Engineer II - Majors

Axon•Chicago, IL

2d•Remote

About The Position

Axon is seeking a high-energy, results-driven pre-sales Sales Engineer to support sales initiatives for its devices and cloud software in the law enforcement and public safety markets. The role involves presenting technology to leadership, support staff, and end users; engaging with IT departments and channel partners; and helping customers understand and adopt Axon products. The position is remote within the United States, requires the candidate to be located in the Central time zone, and involves travel up to 50% of the time. It reports to the Director, Sales Engineering. The Sales Engineer will provide technical support throughout the pre-sales cycle, manage proof-of-concept and pilot processes, respond to customer RFPs and RFIs, position Axon products against competitors, and develop Statements of Work for Professional Services. The role also represents Axon at customer and industry events, shares customer feature requests and feedback with internal teams, and helps improve technical documentation. Axon describes its compensation as including base pay, bonus, and stock awards. The posted base pay range is $132,000–$211,200 USD, with the actual base pay dependent on factors including level, function, training, transferable skills, work experience, business needs, and geographic market.

Requirements

Associate degree in Engineering, Computer Science, or an equivalent field, or at least 5 years of relevant experience.
At least 5 years of customer-facing pre-sales or consulting experience.
Experience selling SaaS-based solutions.
Experience in networking, storage, virtualization, or related technologies.
Intellectual curiosity, humility, accountability, and a positive approach.
Basic knowledge of, or curiosity about, security, IPsec, information security, and hacking and exploitation tools and methodologies.
Basic knowledge of computer hardware, operating systems, and storage devices.
Ability to work independently with substantial latitude for action and decision-making while contributing to collaborative development efforts and pursuing optimal outcomes.
Strong presentation skills and presence, technical acumen, ability to simplify complex topics, and ability to work cross-functionally.
Experience developing Statements of Work or similar documents.
Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
Basic knowledge of virtualization and cloud technologies.
Willingness to travel up to 50% of the time.
Must be located in the Central time zone of the United States.

Nice To Haves

Experience in End User Compute or Cloud Computing.
Network and telecommunications professional certifications, such as CCNA, CCNP, CompTIA Network+, or WCNA.

Responsibilities

Achieve mastery of Axon technologies and products.
Lead effective business and technical presentations using strong written and oral communication skills.
Conduct technical conversations with IT departments, including CIOs, and with channel partner leadership and technical stakeholders.
Set and manage expectations with customers and team members.
Provide first-level technical support throughout the pre-sales cycle for opportunities.
Stay organized and remove sales obstacles through creativity and adaptation to changing circumstances.
Develop relationships with key partners to support growth within their customer base.
Prepare professional responses to customer RFPs and RFIs.
Position Axon technology effectively against competitive offerings.
Represent Axon products, company values, and brand with customers and at field events, including industry and user conferences and tech summits.
Own the proof-of-concept and pilot process by coordinating stakeholders, assessing customer requirements and objectives, tailoring tests and findings, and helping prospects with initial configuration and orientation.
Improve or develop technical documentation to make Axon products and services easier for customers and channel partners to understand and use.
Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing teams.
Develop Statements of Work for Professional Services needed for binding quotes.
Perform other duties and projects as assigned.