Sr Sales Engineer II - Majors

Axon•Dallas, TX
•Remote

About The Position

Axon is seeking a high-energy, results-driven presales Sales Engineer to pitch technology to leadership, support staff, and end users. The role supports Axon’s sales initiatives in the law enforcement and public safety sectors, representing the company’s devices and cloud software to customers and partners. The position is remote within the United States, and the candidate must be located in the Central region. Travel may be up to 50% of the time. The role reports to the Director, Sales Engineering.

Requirements

  • Associate degree in Engineering, Computer Science, or an equivalent field, or at least 5 years of relevant experience.
  • At least 5 years of customer-facing presales or consulting experience.
  • Experience selling SaaS-based solutions.
  • Experience with networking, storage, virtualization, or related technologies.
  • Intellectual curiosity, humility, accountability, and a positive approach.
  • Basic knowledge of, or curiosity about, security, IPsec, InfoSec, hacking, and exploitation tools and methodologies.
  • Basic knowledge of computer hardware, operating systems, and storage devices.
  • Ability to work independently with substantial latitude for action and decision-making while contributing to collaborative efforts and optimal outcomes.
  • Strong presentation skills and presence, technical acumen, ability to simplify complex topics, and ability to work cross-functionally.
  • Experience developing Statements of Work or similar documents.
  • Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
  • Basic knowledge of virtualization and cloud technologies.
  • Willingness to travel up to 50% of the time.
  • Must be located in the Central region of the United States.

Nice To Haves

  • Experience in End User Compute or Cloud Computing.
  • Network and telecommunications-specific professional certifications, such as CCNA, CCNP, CompTIA Network+, or WCNA.

Responsibilities

  • Achieve mastery of Axon technologies and products.
  • Lead effective business and technical presentations using strong written and oral communication skills.
  • Conduct technical discussions with IT departments, including CIOs, and with channel partner leadership and technical stakeholders.
  • Set and manage expectations with customers and team members.
  • Provide first-level technical support throughout the presales cycle.
  • Stay organized and remove sales obstacles through creativity and adaptation to changing circumstances.
  • Develop relationships with key partners to support growth within their customer base.
  • Prepare professional responses to customer RFPs and RFIs.
  • Position Axon technology effectively against competitive offerings.
  • Represent Axon products, company values, and brand to customers and at field events, including industry and user conferences and tech summits.
  • Own the proof-of-concept and pilot process, coordinating stakeholders, assessing customer objectives, tailoring tests and findings, and helping prospects with initial configuration and orientation.
  • Improve or develop technical documentation to support understanding and customer or channel use of products and services.
  • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing teams.
  • Develop Statements of Work for Professional Services needed for binding quotes.
  • Perform other duties and projects as assigned.

Benefits

  • Competitive salary
  • 401(k) with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, dental, and vision plans
  • Fitness programs
  • Emotional and mental wellness support
  • Learning and development programs
  • Snacks in Axon offices
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