Sr Sales Engineer II - Majors

Axon•Dallas, TX

3d•Remote

About The Position

Axon is seeking a high-energy, results-driven presales Sales Engineer to support sales initiatives for its devices and cloud software in the law enforcement and public safety space. The role involves presenting technology to leadership, technical staff, and end users, and representing Axon’s products, values, and brand to customers and at industry events. The position is remote within the United States, with the candidate required to be based in the Central region and travel up to 50% of the time. It reports to the Director, Sales Engineering.

Requirements

Associate degree in Engineering, Computer Science, or an equivalent field, or at least 5 years of relevant experience.
At least 5 years of customer-facing presales or consulting experience.
Experience selling SaaS-based solutions.
Experience in networking, storage, virtualization, or related technologies.
Intellectual curiosity, humility, accountability, and a positive approach.
Basic knowledge of, or curiosity about, security, IPsec, information security, hacking, and exploitation tools and methodologies.
Basic knowledge of computer hardware, operating systems, and storage devices.
Ability to work independently with substantial latitude for action and decision-making while collaborating toward optimal outcomes.
Strong presentation skills and presence, technical acumen, ability to simplify complex topics, and ability to work cross-functionally.
Experience developing Statements of Work or similar documents.
Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
Basic knowledge of virtualization and cloud technologies.
Willingness to travel up to 50% of the time.
Must be located in the Central region of the United States.

Nice To Haves

Experience in End User Compute or Cloud Computing.
Network and telecommunications professional certifications, such as CCNA, CCNP, CompTIA Network+, or WCNA.

Responsibilities

Achieve mastery of Axon technologies and products.
Lead business and technical presentations using effective written and oral communication.
Conduct technical discussions with IT departments, including CIOs, and with channel partner leadership and technical stakeholders.
Set and manage expectations with customers and team members.
Provide first-level technical support throughout the presales cycle.
Stay organized and remove sales obstacles through creativity and adaptation to changing circumstances.
Develop relationships with key partners to support growth within their customer base.
Prepare professional responses to customer RFPs and RFIs.
Position Axon technology effectively against competitive offerings.
Represent Axon products, company values, and brand to customers and at field events, including industry and user conferences and tech summits.
Own the proof-of-concept and pilot process: coordinate stakeholders and logistics, assess customer requirements and objectives, tailor tests and findings, and assist prospects with initial configuration and orientation.
Improve or develop technical documentation to support understanding and use of Axon products and services by customers and channels.
Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing.
Develop Statements of Work for Professional Services needed for a binding quote.
Perform other duties and projects as assigned.