Enterprise Sales Engineer - Majors, Healthcare
About The Position
Sierra is hiring an Enterprise Sales Engineer to support its healthcare team, which partners with health plans, providers, and healthcare platforms to deliver AI agents for sensitive, high-stakes customer interactions. The role partners with Sales to win deals and grow customer accounts, developing tailored working agents quickly for prospects and existing customers. The Enterprise Sales Engineer owns the end-to-end technical pre-sales process, including scoping use cases, explaining business value, designing and demonstrating Sierra’s platform, leading technical and architecture reviews, and serving as a trusted technical expert throughout the sales cycle. The role works with stakeholders across customer experience, IT, security, procurement, and executive teams. It also supports accounts after the sale through handoff, launch, and expansion, mentors newer Sales Engineers, contributes reusable assets, and develops deep expertise in healthcare industry patterns and sales approaches.
Requirements
- 4–6+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
- Experience leading sales processes with large enterprise customers on deals ranging from $500,000 to $1 million.
- Experience building and presenting demos and working with customers or clients in a go-to-market function.
- Experience building relationships with prospects, including executives and technical leaders.
- Ability to connect prospects’ specific business problems to Sierra’s solutions and explain them to technical and non-technical audiences.
- Ability to use AI tools efficiently in technical sales activities such as discovery preparation, solution design, demo and prototype building, and technical proposals, while owning the accuracy of customer-facing work.
- Experience growing accounts beyond the initial sale.
- Bachelor’s degree or above, or equivalent professional experience.
Nice To Haves
- A degree in Computer Science or a related field.
- Experience translating code, technical logic, and user requirements into product and engineering requirements.
- Experience selling a technical AI product.
Responsibilities
- Partner with Sales counterparts to help win deals and grow customers.
- Build tailored, working agents for prospects and existing customers, moving from initial discovery to a solution in days.
- Work with customer stakeholders across customer experience, IT, security, procurement, and executive sponsorship.
- Own the end-to-end technical pre-sales process, including scoping use cases, articulating business value, designing and demonstrating the platform, leading technical and architecture reviews, and providing technical expertise throughout the sales cycle.
- Mentor newer Sales Engineers and contribute reusable assets for the industry or team.
- Support accounts after the sale through the Agent Development handoff, launch, and expansion to new use cases.
- Develop deep knowledge of the healthcare industry, its patterns, and effective approaches to scale the work.
Benefits
- Flexible, unlimited paid time off.
- Medical, dental, and vision benefits for employees and their families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Eligible full-time employees can participate in Sierra’s equity plans, subject to applicable plan terms and policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
