Sr Sales Engineer II - Majors

Axon•Chicago, IL

3d•$132,000 - $211,200•Remote

About The Position

Axon is seeking a high-energy, results-driven presales Sales Engineer to help accelerate sales initiatives for its technology solutions in law enforcement and public safety. The role requires presenting technology to executives, support staff, and end users, and working in a fast-paced environment. The position is remote from the United States, with the candidate required to be located in the Central time zone and willing to travel up to 50% of the time. It reports to the Director, Sales Engineering. The Sales Engineer will develop mastery of Axon technologies and products, provide technical support during the presales cycle, present solutions to customers and partners, and help remove sales obstacles. The role includes managing proofs of concept and pilots, responding to RFPs and RFIs, positioning Axon products against competitors, developing Statements of Work, and sharing product feedback with internal teams. The employee will also represent Axon at customer meetings and field events and contribute to technical documentation.

Requirements

Willingness to travel up to 50% of the time.
Associate degree in Engineering, Computer Science, or an equivalent field, or at least 5 years of relevant experience.
At least 5 years of customer-facing presales or consulting experience.
Experience selling SaaS-based solutions.
Experience with networking, storage, virtualization, or related technologies.
Intellectual curiosity, humility, accountability, and a positive approach.
Basic knowledge of, or curiosity about, security, IPsec, information security, hacking, and exploitation tools and methodologies.
Basic knowledge of computer hardware, operating systems, and storage devices.
Ability to work independently with substantial latitude for action and decision-making while contributing to collaborative efforts and achieving optimal outcomes.
Strong presentation skills and presence, technical acumen, ability to simplify complex topics, and ability to work cross-functionally.
Experience developing Statements of Work or similar documents.
Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
Basic knowledge of virtualization and cloud technologies.

Nice To Haves

Experience in End User Compute or Cloud Computing.
Network- or telecommunications-related professional certifications, such as CCNA, CCNP, CompTIA Network+, or WCNA.

Responsibilities

Achieve mastery of Axon technologies and products.
Lead effective business and technical presentations using strong written and oral communication skills.
Hold technical conversations with IT departments, including CIOs, and with channel partner leaders and technical stakeholders.
Set and manage expectations with customers and team members.
Provide first-level technical support throughout the presales cycle.
Stay organized and remove sales obstacles through creativity and adaptation to changing circumstances.
Develop relationships with key partners to support growth within their customer base.
Prepare professional responses to customer RFPs and RFIs.
Position Axon technology effectively against competitive offerings.
Represent Axon products, company values, and brand to customers and at field events, including industry and user conferences and tech summits.
Own the proof-of-concept and pilot process, coordinating stakeholders, assessing customer objectives, tailoring tests and findings, and assisting prospects with initial configuration and orientation.
Improve or develop technical documentation to make Axon products and services easier to understand and use.
Capture feature requests and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing.
Develop Statements of Work for Professional Services needed for binding quotes.
Perform other duties and projects as assigned.