Senior Sales Engineer - Majors, Tennessee

Zscaler•Remote - Kentucky, USA, TN

2d•$154,875 - $221,250

About The Position

Zscaler is hiring a Senior Sales Engineer for its Majors Account team in the East Central region of Tennessee. Reporting to the Sales Engineering Manager in the Americas Field Sales department, this role architects technical solutions that address customer pain points and supports customers through the technical sales process. The Senior Sales Engineer serves as a technical and industry expert, leads Proof of Value engagements from start to finish, and collaborates with internal Zscaler teams. The role calls for an owner-minded, customer-focused problem-solver who can communicate complex technical concepts clearly, adapt between strategy and hands-on execution, and remain composed through change and high-pressure situations. Candidates should have foundational AI/ML knowledge and the ability to advise customers on AI adoption and change management, alongside experience with sales engineering or systems integration and network security technologies.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within the functional domain.
Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs.
Bachelor’s degree or equivalent experience.
5 to 8+ years of experience as a Sales Engineer or Systems Integrator.
Knowledge of network security technologies.

Nice To Haves

Strong AI fluency, including use of coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, with technical judgment to validate outputs.
Industry certifications such as CCNP, JNCIP, PCNSA, CISSP, or CCSP.
Experience working with large enterprise and major accounts.

Responsibilities

Oversee the technical sales process.
Run Proof of Value engagements from start to finish as the technical and industry expert.
Collaborate with and support internal Zscaler teams.
Architect technical solutions that directly address and resolve customer pain points.
Guide customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs.