Senior Sales Engineer - Majors, Kansas City

Zscaler•Missouri, KS

8d•Remote

About The Position

Zscaler is seeking a Senior Sales Engineer to join its Majors Account team. This remote role is based in Missouri and reports to the Sales Engineering Manager in the Americas Field Sales department. The role architects technical solutions that directly address and resolve critical customer pain points, oversees the technical sales process, and runs Proof of Value engagements from start to finish as a technical and industry expert. It also collaborates with and supports internal Zscaler teams. Zscaler describes its mission as accelerating digital transformation through its Zero Trust Exchange platform, which securely connects users, devices, and applications and protects customers from cyberattacks and data loss. Its culture emphasizes ownership and collaboration, trust through outcomes and impact, and ongoing feedback. The company highlights customer focus, problem-solving, clear communication, resilience, and adaptability as qualities for success in this role.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within the functional domain.
Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, mapping manual business workflows to agentic AI systems, and managing expectations around non-deterministic outputs.
Bachelor's degree or equivalent experience.
5 to 8+ years of experience as a Sales Engineer or Systems Integrator.
Knowledge of network security technologies.

Nice To Haves

Strong AI fluency, including use of coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.
Industry certifications such as CCNP, JNCIP, PCNSA, CISSP, or CCSP.
Experience working with large enterprise and major accounts.

Responsibilities

Architect technical solutions that directly address and resolve critical customer pain points.
Oversee the technical sales process.
Run Proof of Value engagements from start to finish as the technical and industry expert.
Collaborate with and support internal Zscaler teams.
Guide customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs.