PT GC Retail Sr. Sales Associate Store 616

The Guitar Center Company•Fairlawn, OH

About The Position

Guitar Center is seeking a passionate, sales-oriented Senior Sales Associate to help customers discover and purchase musical instruments and gear. The role combines customer service, sales generation, product knowledge, relationship building, merchandising, store operations, and team leadership in a creative retail environment. The Senior Sales Associate helps create a welcoming store experience, meets and exceeds sales targets, and supports other associates through coaching and guidance. As a keyholding team member, the associate may open and close the store as needed. The position requires flexibility to work additional hours, nights, and weekends when needed. Guitar Center describes its workplace as a creative, vibrant environment where employees can grow their careers and share their passion for music. Musician employees may use gig leave to take time off to tour and return to their jobs afterward.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • Proven track record in sales and ability to exceed targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment and strong organizational skills.
  • Ability to influence and inspire others toward shared goals.
  • Willingness to work additional hours, nights, and weekends as needed.

Responsibilities

  • Create a welcoming environment and help customers find instruments and gear suited to their musical interests.
  • Achieve and exceed sales targets through sales, upselling, and cross-selling instruments and accessories.
  • Maintain expert-level knowledge of products, including guitars and recording equipment, and help improve other associates’ product knowledge.
  • Build and maintain customer relationships and help fellow associates foster relationships in the local music community.
  • Organize displays, restock shelves, and maintain the store.
  • Guide and mentor team members and support them with customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding team member.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job afterward.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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