GC Retail Seasonal Support Store 616

Guitar Center • Fairlawn, OH

8h

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports the company’s mission to nurture musicians and help customers experience the joy of creating music while contributing to an inclusive, customer-first environment.

Successful employees provide an excellent customer experience, communicate respectfully and clearly, take initiative, and build product, sales, store-operations, and leadership knowledge. They work through Guitar Center’s certification program to develop a foundation in products and sales techniques.

The starting pay rate is $11.00 per hour, depending on background and experience. Actual compensation may vary based on experience, education, and other factors, and pay ranges may differ by location.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse individuals, both verbally and in writing.
• Ability to work through the Guitar Center certification program to build a basic understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Help execute tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Take on additional duties as assigned.
• Greet customers, identify their needs, recommend appropriate products, and help close sales.
• Step in to handle customer service issues.

Benefits

• Gig leave for employee musicians to take time off to perform and return to their job after touring.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed