GC Retail Seasonal Support Store 333
Guitar Center•Southfield, MI
•Onsite
About The Position
Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and supporting sales. The role focuses on creating an excellent customer experience, demonstrating product and service knowledge, and helping customers through the sales process. Seasonal Support also contributes to store readiness and operations, maintains product displays, builds customer relationships, and continues learning through onboarding, certification, and education.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Mental health support
- Paid sick time
- Paid holidays
- Paid vacation time
- Employee discount program
- Tuition reimbursement options
- Gig leave for musician employees
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
