GC Retail Seasonal Support Store 459

Guitar Center • New Braunfels, TX

6h

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, understanding their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and make the joy of creating music accessible to musicians and non-musicians alike. Successful employees focus on customer service, take initiative, communicate respectfully and clearly, and build product and sales knowledge through Guitar Center’s certification program.

This position also helps keep the store ready for business, supports customers throughout the sales process, monitors and replenishes displays, and builds customer relationships to meet future service needs. Additional duties may be assigned.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, positively, and courteously with diverse individuals.
• Ability to take initiative, learn quickly, and follow through on work activities.
• Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold within Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Greet customers, qualify their needs, recommend appropriate products, and help close sales.
• Handle customer service issues as needed.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to tour and return to their job.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Education Level: No Education Listed