GC Retail Operations Associate Store 459

Guitar Center•New Braunfels, TX

About The Position

The Operations Associate supports store operations by shipping and receiving stock and shipments, administering daily tasks, and ensuring products are merchandised to provide customers with a positive store experience. The role involves inventory control, stocking, merchandising, signage, cash handling, and shrink awareness. Successful associates collaborate effectively, focus on customers, show initiative, stay organized in a fast-paced environment, protect people and assets by following protocols, and learn the technology and retail systems needed for the job. Guitar Center’s mission is to develop and nurture lifelong musicians and enable people to experience the joy of creating music. The company emphasizes inclusive environments and putting customers first. Guitar Center is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities and disabled veterans who need assistance accessing its website or expressing interest in an opening.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and build effective working relationships.
  • Customer-service orientation and ability to provide a positive customer experience.
  • Initiative, willingness to learn quickly, and interest in learning about the entire business.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.
  • Ability to follow protocols and guidelines to protect people and assets.

Responsibilities

  • Handle tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place point-of-purchase signage and price signs.
  • Handle cash.
  • Maintain awareness of shrink and help control it.
  • Perform additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for musician employees
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