Sr. Product Manager – Commercial Life Sciences

Carrier•Atlanta, GA

2d•$117,500 - $234,500•Hybrid

About The Position

Carrier is seeking a business and product leader for IoT-based cargo software platforms that help Commercial Life Sciences customers manage fleet operations. Reporting to the Global Product Leader for Digital Platforms, the role works with engineering, general managers, sales, commercial leadership, product marketing, and the PMO across CST business units. It requires up to 30% domestic and international travel. The role is hybrid, with three days onsite and two days remote per week. The successful candidate combines Life Sciences supply chain knowledge with product leadership experience in enterprise SaaS, IoT, analytics, cargo visibility, or cargo-monitoring platforms. The role aligns product investments with customer needs, company strategy, revenue growth, profitability, and long-term market leadership. The position defines product vision, strategy, roadmaps, commercialization plans, and business cases for digital platforms serving pharmaceutical, biotechnology, healthcare, and cold-chain logistics customers. It leads portfolio and investment decisions, product requirements and delivery, and go-to-market planning while ensuring that Life Sciences quality, compliance, validation, data-integrity, contractual, audit, and regulatory needs inform product decisions. The role also builds and leads a product management team and promotes ownership, innovation, experimentation, transparency, and continuous improvement.

Requirements

Bachelor's degree in Business, Supply Chain, Engineering, Computer Science, or Life Sciences.
At least 7 years of product management experience with progressively increasing leadership responsibility and demonstrated ownership of complex software-for-hardware, IoT platforms, or connected product portfolios.
At least 3 years leading product managers, product teams, or a product organization.
Availability to travel up to 30% in support of business objectives.
Unrestricted authorization to work in the USA; visa sponsorship is not available.

Nice To Haves

MBA or advanced degree.
Experience with pharmaceutical, biotechnology, clinical trial, or healthcare supply chains.
Experience with IoT, telemetry, supply chain visibility, cargo monitoring, cold chain, APIs, analytics, or decision-intelligence products.
Experience defining product strategies, roadmaps, and commercialization plans for enterprise SaaS or digital platforms.
Background in transport refrigeration, commercial trailers, fleet management, cold chain, HVAC, industrial equipment, or adjacent hardware-software domains.
Experience leading platform modernization, SaaS transformation, product consolidation, or legacy-product migration.
Familiarity with regulated Life Sciences environments, validation, quality systems, data integrity, and compliance expectations.
Strong domain knowledge of Life Sciences supply chains, pharmaceutical logistics, cold-chain operations, product integrity, or cargo monitoring.
Experience managing digital SaaS platforms supporting Life Sciences supply chains, visibility, condition monitoring, or logistics operations.
Demonstrated experience with business cases, pricing, product investments, portfolio performance, and measurable commercial outcomes.

Responsibilities

Define product vision, strategy, roadmap, commercialization plans, and business cases for digital platforms supporting pharmaceutical, biotechnology, healthcare, and cold-chain logistics customers.
Identify opportunities through customer engagement, market research, competitive analysis, market segmentation, and industry trends; translate customer needs into differentiated strategies aligned with Sensitech and broader CST objectives.
Lead build, buy, partner, modernization, consolidation, and end-of-life recommendations for digital platforms and products using strategic, commercial, and technical criteria.
Own a multi-year, outcome-oriented global product roadmap for commercial Life Sciences and align Sensitech priorities with CST's global product strategy.
Prioritize investments based on customer value, market attractiveness, revenue potential, strategic fit, differentiation, feasibility, and ROI.
Develop and validate business cases, pricing, packaging, and monetization models for SaaS, data, analytics, API, monitoring, and service offerings.
Lead portfolio trade-offs and ensure digital platform initiatives have clear outcomes, success measures, dependencies, and lifecycle plans, collaborating with device hardware and firmware teams to drive P&L outcomes and product KPIs.
Create PRDs, product initiatives, epics, and user stories, and work with business stakeholders and product development teams to drive delivery and execution.
Ensure Life Sciences quality, compliance, validation, data-integrity, customer contractual needs, audit requirements, and industry regulations inform product decisions.
Build, mentor, and lead a high-performing product management team focused on customer outcomes and commercial impact; align functional teams around business outcomes.
Foster ownership, innovation, experimentation, transparency, and continuous improvement.
Develop go-to-market strategies with Marketing, Sales, Customer Success, and regional commercial teams.