Sr. Partner Success Manager-AMER

Anaplan•Reston, VA

About The Position

Anaplan is seeking a Sr. Partner Success Manager for the AMER region to join its Channels & Alliances team and help build, enable, and scale the partner ecosystem in a specific territory. The role reports to the Director Partner Success Manager - AMER and focuses on enabling consulting and technology partners on Anaplan Apps, its platform, AI, and the decision excellence framework to accelerate business outcomes. The position collaborates across Professional Services, Customer Success, Product, Apps Centers of Excellence, Marketing, Alliances, and Sales. It leads partner enablement and readiness across systems integrators, ISVs, and cloud partners for sales, pre-sales, and delivery; improves partner-led delivery quality; and drives joint go-to-market efforts. The role also contributes to product launches, partner early-access and beta programs, and innovative delivery approaches for knowledge transfer and skill development. The Senior Partner Success Manager establishes and tracks performance indicators to assess partner readiness and enablement impact, identifies opportunities for improvement, and organizes regional partner days, workshops, and events. The role interacts with internal and external senior leaders and supports partner advocacy and Anaplan’s growth through its partner network.

Requirements

15+ years of experience in high-growth SaaS companies, focused on enabling partners across go-to-market, application or solution development, and delivery.
Technical knowledge of SaaS applications, cloud platforms, and data management, gained as a pre-sales consultant, partner architect, or implementation architect.
Expertise in software pre-sales, training, enablement, facilitation, and technical workshop delivery.
Excellent communication and presentation skills.
A proven track record of planning and executing partner enablement plans in a high-growth, mid-stage enterprise SaaS company to develop a ready partner ecosystem.
Experience managing implementation projects, mitigating project risks, and coordinating with internal stakeholders to help partners deliver customer value.
Deep understanding of SaaS and enterprise sales business models, partner and customer lifecycle measures, and SaaS revenue streams.
Data-driven approach and dedication to process improvement.
Ability to work innovatively, accountably, and reliably with cross-functional teams and thrive in a constantly changing environment.
Experience in a sales-driven organization working with large GSIs and technology partners and delivering to Fortune 500 clients.
Ability to drive solution discussions with partners on data, AI, and ML, with expertise in predictive, generative, and agentic AI technologies.

Nice To Haves

EPM deployment or pre-sales experience.
Anaplan product experience.
Prior experience scaling a consulting and technology partner program with clear increases in revenue and retention.

Responsibilities

Lead the planning and execution of partner enablement and readiness strategies aligned with Anaplan’s growth objectives and partner needs across systems integrators, ISVs, and cloud partners.
Enable partners across sales, pre-sales, and delivery.
Lead and improve the partner delivery excellence program to promote high-quality partner-led implementations and best practices.
Engage priority partners, communicate Anaplan’s value proposition, curate joint assets and solutions, provide technical thought leadership, and drive joint go-to-market activities with Alliances.
Collaborate with Sales, Marketing, Product, Apps CoEs, Professional Services, Customer Success, Launch, and other internal teams to define and execute a joint operating model.
Design innovative delivery mechanisms with Professional Services to support knowledge transfer and skill development.
Participate in the product launch process and advise on partner enablement, early-access launch partners, and beta programs.
Develop and track KPIs to measure enablement impact, assess partner readiness, and identify opportunities for continuous optimization.
Establish and host regional Partner Days, workshops, and enablement events that help partners build relevant contacts across Customer Success, Product, Sales, and Support.
Support partner advocacy and engage with senior internal and external leadership.
Manage implementation projects, mitigate project risks, and coordinate with internal stakeholders to help partners deliver customer value.
Motivate partners at scale and identify and develop partners for strategic relationships.
Drive partner solution discussions involving data, AI, and ML, including predictive, generative, and agentic AI technologies.