Sr. Partner Success Manager-AMER

Anaplan•New York City, NY

About The Position

Anaplan is seeking a Sr. Partner Success Manager for the AMER region to join its Channels & Alliances team. Reporting to the Director Partner Success Manager - AMER, this role will build, enable, and scale the partner ecosystem in a specific territory. The Partner Success team enables partners on Anaplan Apps, its platform, AI, and decision excellence framework to accelerate business success and customer outcomes. The role works across Professional Services, Customer Success, Product, Apps Centers of Excellence, Marketing, Alliances, and Sales to equip partners with the tools, resources, and strategies to market, sell, and implement Anaplan’s Apps-led strategy. It is a strategic role focused on increasing partner readiness, adoption, and success, and accelerating Anaplan’s growth through its partner network. The role engages with internal and external senior leaders and advocates for partners.

Requirements

15+ years of experience in high-growth SaaS companies, focused on enabling partners across go-to-market, application or solution development, and delivery.
Technical knowledge of SaaS applications, cloud platforms, and data management, gained as a pre-sales consultant, partner architect, or implementation architect.
Expertise in software pre-sales, training, enablement, facilitation, and technical workshop delivery.
Excellent communication and presentation skills.
Track record of planning and executing partner enablement plans in a high-growth, mid-stage Enterprise SaaS company to develop a ready partner ecosystem.
Experience managing implementation projects, mitigating project risks, and coordinating with internal stakeholders to help partners deliver customer value.
Deep understanding of SaaS and Enterprise Sales business models, partner and customer lifecycle measures, and SaaS revenue streams.
Data-driven approach and dedication to process improvement.
Ability to work innovatively, accountably, and reliably with cross-functional teams and thrive in a constantly changing environment.
Experience in a sales-driven organization working with large GSIs and technology partners and delivering to Fortune 500 clients.
History of motivating partners at scale and identifying and developing partners for strategic relationships.
Expertise driving partner solution discussions about data, AI, and ML, including predictive, generative, and agentic AI technologies.

Nice To Haves

EPM deployment or pre-sales experience, or experience with Anaplan products.
Prior experience scaling a consulting and technology partner program with clear increases in revenue and retention.

Responsibilities

Lead the planning and execution of a partner enablement and readiness strategy aligned with Anaplan’s growth objectives and partner needs, covering systems integrators, ISVs, and cloud partners across Sales, Pre-Sales, and Delivery.
Lead and improve the partner delivery excellence program to support high-quality partner-led implementations and best practices, helping customers realize value from Anaplan Apps and Platform.
Engage priority partners to communicate Anaplan’s value proposition, curate joint assets and solutions, provide technical thought leadership, and drive joint go-to-market efforts with Alliances.
Work with Sales, Marketing, Product, Apps CoEs, Professional Services, Customer Success, Launch, and other internal teams to define and execute a joint operating model that accelerates go-to-market outcomes.
Design innovative delivery mechanisms with Professional Services to ensure effective knowledge transfer and skills development.
Participate in the Product Launch Process to evaluate and advise on partner enablement, early-access launch partners, and beta programs.
Develop and track KPIs to measure enablement program impact, assess partner readiness, and identify opportunities for continuous optimization.
Establish and host regional Partner Days, workshops, and enablement events to help partners build relevant connections across Customer Success, Product, Sales, and Support.
Manage implementation projects, mitigate project risks, and coordinate with internal stakeholders to help partners deliver customer value.
Motivate partners at scale and identify and develop partners for strategic relationships.
Drive partner solution discussions related to data, AI, and ML, including predictive, generative, and agentic AI technologies.