Sr. Partner Success Manager-AMER
About The Position
Anaplan is seeking a Sr. Partner Success Manager for the AMER region to join its Channels & Alliances team. The role reports to the Director Partner Success Manager - AMER and focuses on enabling consulting and technology partners on Anaplan Apps, its platform, AI, and its decision excellence framework. The manager will build, enable, and scale the partner ecosystem for a specific territory, helping partners market, sell, and implement Anaplan’s Apps-led strategy. The role collaborates across Professional Services, Customer Success, Product, Apps Centers of Excellence, Marketing, Alliances, and Sales to improve partner readiness, adoption, and outcomes. The position leads partner enablement and readiness, partner-led delivery excellence, and joint go-to-market activities. It also helps define a joint operating model with internal teams, develops delivery mechanisms for knowledge transfer and skill development, contributes to product launch and partner beta programs, and tracks enablement performance. The manager hosts regional partner events and workshops, engages with senior internal and external leaders, and advocates for partner success.
Requirements
- 15+ years of experience in high-growth SaaS companies, focused on enabling partners across go-to-market, application or solution development, and delivery.
- Technical knowledge of SaaS applications, cloud platforms, and data management, gained as a pre-sales consultant, partner architect, or implementation architect.
- Expertise in software pre-sales, training, enablement, facilitation, and technical workshop delivery.
- Excellent communication and presentation skills.
- Proven experience planning and executing partner enablement plans in a high-growth, mid-stage enterprise SaaS company to develop a ready partner ecosystem.
- Experience managing implementation projects, mitigating project risks, and coordinating with internal stakeholders to help partners deliver customer value.
- Deep understanding of SaaS and enterprise sales business models, partner and customer lifecycle measures, and SaaS revenue streams.
- Data-driven approach and dedication to process improvement.
- Ability to work innovatively, accountably, and reliably across cross-functional teams in a constantly changing environment.
- Experience in a sales-driven organization working with large GSIs and technology partners and delivering to Fortune 500 clients.
- History of motivating partners at scale and identifying and developing partners for strategic relationships.
- Expertise driving partner solution discussions on data, AI, and ML, including predictive, generative, and agentic AI technologies.
Nice To Haves
- EPM deployment or pre-sales experience, or Anaplan product experience.
- Prior experience scaling consulting and technology partner programs, with clear increases in revenue and retention.
Responsibilities
- Lead the planning and execution of partner enablement and readiness strategies aligned with Anaplan’s growth objectives and partner needs, covering systems integrators, ISVs, and cloud partners across Sales, Pre-Sales, and Delivery.
- Lead and improve the partner delivery excellence program to promote high-quality partner-led implementations and best practices.
- Engage priority partners to shape joint go-to-market plans, communicate Anaplan’s value proposition, curate joint assets and solutions, provide technical thought leadership, and drive GTM activities with Alliances.
- Collaborate with Sales, Marketing, Product, Apps Centers of Excellence, Professional Services, Customer Success, Launch, and other internal teams to define and execute a joint operating model.
- Design delivery mechanisms with Professional Services to enable knowledge transfer and skill development.
- Participate in product launch processes and advise on partner enablement, early-access launch partners, and beta programs.
- Develop and track KPIs to measure enablement impact, assess partner readiness, and identify opportunities for continuous improvement.
- Establish and host regional Partner Days, workshops, and enablement events that connect partners with Customer Success, Product, Sales, and Support.
- Interact with senior internal and external leaders and advocate for partners.
- Motivate partners at scale and identify and develop partners for strategic relationships.
- Drive partner solution discussions involving data, AI, and machine learning, including predictive, generative, and agentic AI technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
