Sr. Partner Success Manager-AMER

Anaplan•New York, NY
•$144,000 - $207,000

About The Position

Anaplan is seeking a Sr. Partner Success Manager for its Channels & Alliances team to build, enable, and scale the partner ecosystem across a specific AMER territory. The role focuses on helping consulting and technology partners succeed with Anaplan Apps, its platform, AI, and decision excellence framework, and on supporting Anaplan’s Apps-led growth strategy. The position reports to the Director Partner Success Manager - AMER. The Sr. Partner Success Manager collaborates across Professional Services, Customer Success, Product, Apps Centers of Excellence, Marketing, Alliances, Sales, and other internal teams. The role develops partner readiness and delivery excellence, helps partners market, sell, and implement Anaplan solutions, and advances partner-led go-to-market outcomes. It also engages senior internal and external leaders and contributes to partner advocacy.

Requirements

  • 15+ years of experience in high-growth SaaS companies, focused on enabling partners across go-to-market, application or solution development, and delivery.
  • Technical knowledge of SaaS applications, cloud platforms, and data management, gained as a pre-sales consultant, partner architect, or implementation architect.
  • Expert software pre-sales, training, enablement, facilitation, and technical workshop delivery skills.
  • Excellent communication and presentation skills.
  • Proven track record planning and executing partner enablement plans at a high-growth, mid-stage enterprise SaaS company to develop a ready partner ecosystem.
  • Experience managing implementation projects, mitigating project risks, and coordinating with internal stakeholders to help partners deliver customer value.
  • Deep understanding of SaaS and enterprise sales business models, partner and customer lifecycle measures, and SaaS revenue streams.
  • Data-driven approach and dedication to process improvement.
  • Ability to work innovatively, accountably, and reliably with cross-functional teams and thrive in a constantly changing environment.
  • History of motivating partners at scale and identifying and developing partners for strategic relationships.
  • Expertise driving partner solution discussions on data, AI, and ML, including predictive, generative, and agentic AI technologies.

Nice To Haves

  • EPM deployment or pre-sales experience, or Anaplan product experience.
  • Prior experience in a sales-driven organization working with large global systems integrators and technology partners and delivering to Fortune 500 clients.
  • Prior experience scaling a consulting and technology partner program with a clear increase in revenue and retention.

Responsibilities

  • Lead planning and execution of partner enablement and readiness strategies aligned with Anaplan’s growth objectives and partner needs, covering systems integrators, ISVs, and cloud partners across sales, pre-sales, and delivery.
  • Lead and improve the partner delivery excellence program to promote high-quality partner-led implementations and best practices, helping customers gain value from Anaplan Apps and the platform.
  • Engage priority partners to shape partner go-to-market efforts, communicate Anaplan’s value proposition, curate joint assets and solutions, provide technical thought leadership, and drive joint go-to-market activities with Alliances.
  • Work with Sales, Marketing, Product, Apps Centers of Excellence, Professional Services, Customer Success, Launch, and other internal teams to define and execute a joint operating model that accelerates go-to-market outcomes.
  • Collaborate with Professional Services on delivery mechanisms that support effective knowledge transfer and skill development.
  • Participate in product launch processes by evaluating and advising on partner enablement, early-access launch partners, and beta programs.
  • Develop and track key performance indicators to measure enablement impact, assess partner readiness, and identify opportunities for improvement.
  • Establish and host regional Partner Days, workshops, and enablement events to help partners build relevant relationships across Customer Success, Product, Sales, and Support.
  • Interact with senior internal and external leadership and contribute to partner advocacy.
  • Manage implementation projects, mitigate project risks, and coordinate with internal stakeholders to help partners deliver customer value.
  • Motivate partners at scale and identify and develop partners for strategic relationships.
  • Lead solution discussions with partners involving data, AI, and ML, including predictive, generative, and agentic AI technologies.
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