Sr. Partner Success Manager-AMER

Anaplan•Miami, FL
•$154,000 - $209,000

About The Position

Anaplan is seeking a Sr. Partner Success Manager for the AMER region to join its Channels & Alliances team. The role supports the success of consulting and technology partners and helps build, enable, and scale the partner ecosystem within a specific territory. The Partner Success team enables partners on Anaplan Apps, its platform, AI, and its decision excellence framework to accelerate business outcomes. The position collaborates with Professional Services, Customer Success, Product, Apps Centers of Excellence, Marketing, Alliances, and Sales to equip partners with the tools, resources, and strategies to market, sell, and implement Anaplan’s Apps-led strategy. It drives partner readiness, adoption, and success, and contributes to growth through the partner network. The role also interacts with senior leaders internally and externally and advocates for partners.

Requirements

  • 15+ years of experience in high-growth SaaS companies, focused on enabling partners across go-to-market, application or solution development, and delivery.
  • Technical knowledge of SaaS applications, cloud platforms, and data management, gained as a pre-sales consultant, partner architect, or implementation architect.
  • Expertise in software pre-sales, training, enablement, facilitation, and technical workshop delivery.
  • Excellent communication and presentation skills.
  • Proven track record planning and executing partner enablement plans in a high-growth, mid-stage enterprise SaaS company to develop a ready partner ecosystem.
  • Experience managing implementation projects, mitigating project risks, and coordinating with internal stakeholders to help partners deliver customer value.
  • Deep understanding of SaaS and enterprise sales business models, partner and customer lifecycle measures, and SaaS revenue streams.
  • Data-driven approach and dedication to process improvement.
  • Strong record of working innovatively, accountably, and reliably with cross-functional teams, and ability to thrive in a constantly changing environment.
  • Prior experience in a sales-driven organization working with large global systems integrators and technology partners and delivering to Fortune 500 clients.
  • Expertise driving partner solution discussions involving data, AI, and machine learning, including predictive, generative, and agentic AI technologies.

Nice To Haves

  • EPM deployment or pre-sales experience, or Anaplan product experience.
  • Prior experience scaling a consulting and technology partner program with clear increases in revenue and retention.

Responsibilities

  • Lead planning and execution of partner enablement and readiness strategies aligned with Anaplan’s growth objectives and partner needs, covering systems integrators, independent software vendors, and cloud partners across Sales, Pre-Sales, and Delivery.
  • Lead and improve the partner delivery excellence program to support high-quality partner-led implementations and best practices, helping customers realize value from Anaplan Apps and Platform.
  • Shape partner go-to-market plans by engaging priority partners, communicating Anaplan’s value proposition, curating joint assets and solutions, providing technical thought leadership, and driving joint go-to-market activity with Alliances.
  • Collaborate with Sales, Marketing, Product, Apps Centers of Excellence, Professional Services, Customer Success, Launch, and other internal teams to define and execute a joint operating model that accelerates go-to-market outcomes.
  • Design delivery mechanisms with Professional Services to support knowledge transfer and skills development.
  • Participate in the product launch process by evaluating and advising on partner enablement, early-access launch partners, and beta programs.
  • Develop and track key performance indicators to measure enablement impact, assess partner readiness, and identify opportunities for continuous improvement.
  • Establish and host regional partner days, workshops, and enablement events to help partners develop relevant relationships across Customer Success, Product, Sales, and Support.
  • Support partner advocacy and interact with senior internal and external leadership.
  • Motivate partners at scale and identify and develop partners for strategic relationships.
  • Drive solution discussions with partners on data, AI, and machine learning, including predictive, generative, and agentic AI technologies.
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