Sr. Manager, Sales

ScanSource, Inc. • Greenville, SC

1d

About The Position

ScanSource is seeking a hands-on Senior Sales Manager to lead the day-to-day execution and operational performance of its Converged Communications Cisco Commercial Account Manager team. The role uses data and business systems to identify opportunities, remove barriers, and improve sales operations. The manager partners closely with the Senior Director of Sales and cross-functional teams to clarify priorities, reinforce accountability, and help sellers spend more time selling.

The role focuses on growing sales, coaching team performance, maintaining a strong operating rhythm, monitoring business metrics, and producing actionable reporting. It also resolves operational issues affecting customers or sales activity and works across departments to improve processes and reduce recurring obstacles.

The position requires experience in inside sales, technology-distribution sales operations, or another high-volume sales environment, along with prior management experience. A bachelor’s degree or equivalent experience is preferred. Compensation is listed as a base range of $81,900–$90,000 and a total compensation range of $105,000–$115,000. Actual annual salary depends on factors including work experience, education, skills, and achievements, and is mutually agreed upon at offer.

Requirements

• Experience in inside sales, sales operations in the technology distribution channel, or another high-volume sales environment.
• Previous management experience.
• Ability to organize competing priorities, solve problems, and communicate clearly across teams.
• Advanced AI and CoPilot skills.
• Advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, complex formulas, filtering, conditional logic, and large-data analysis.
• Strong Salesforce skills in reporting, dashboards, opportunity management, pipeline analysis, and data quality.
• Working knowledge of SAP and ability to research and troubleshoot order, pricing, inventory, and fulfillment issues.
• Ability to reinforce accountability, exercise sound judgment, and influence results across teams without direct authority.
• Previous sales experience with Cisco, Juniper, HP, and HPE.

Nice To Haves

• Team leadership experience.
• Process improvement experience.
• Technology channel experience.
• Power Query experience.
• Management reporting experience.
• Bachelor’s degree or equivalent experience is preferred.

Responsibilities

• Lead the converged communications Cisco commercial sales team and drive growth by setting priorities, coaching performance, and expanding opportunities across customers, partners, and the broader portfolio.
• Support broader leadership priorities and strategic initiatives as business needs evolve.
• Maintain an operating rhythm by reinforcing expectations and following through on commitments, deadlines, pipeline updates, forecasting, and customer activity.
• Track team performance across revenue, gross profit, margin, forecast, quote and call activity, conversion, account growth, and open orders.
• Use Salesforce, SAP, Excel, and other tools to identify trends, opportunities, risks, performance gaps, and root causes.
• Create reports and dashboards that provide sales leadership with timely, actionable insight and improve CRM data quality.
• Resolve order, pricing, inventory, fulfillment, credit, and other issues affecting customers or slowing the sales team.
• Partner with Order Management, Purchasing, Finance, Operations, Vendor Management, IT, and Sales Operations to establish ownership and drive solutions.
• Improve processes, reduce recurring obstacles, and help the team spend more time on productive selling activity.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) plan with matching provision.
• 128 hours of paid time off per calendar year outside California, prorated for date of hire; California employees accrue equivalent PTO hours each pay period.
• 10 paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed