Sr. Manager Business Systems and Transformation

RTX•US-CT-REMOTE, CT
•$132,400 - $251,600•Remote

About The Position

RTX Enterprise Services is seeking a skilled professional to support Finance and Reporting within its digital organization. This pivotal role supports Corporate and Enterprise Services and the OneStream reporting platform. The position requires collaboration across digital and functional workstreams, expertise in design and configuration, and executive communication, along with strong technical proficiency in systems and processes aligned with Finance and Reporting. The role is designated remote, with employees working primarily offsite from home; candidates may be asked to attend select interview steps in person.

Requirements

  • Typically requires a bachelor's degree in computer science, information technology, engineering, or a related field.
  • Typically requires 10 or more years of relevant software engineering or enterprise application delivery experience.
  • Hands-on experience providing OneStream technical and administrative support across multiple highly available environments.
  • Proficiency in OneStream application management, including copy/refresh, application creation and deletion, and disk space monitoring.
  • Expertise in user provisioning, including user, role, and group management, ACM tool administration, and custom provisioning dashboard updates.
  • Experience supporting user technical issues such as login failures, desktop client problems, Excel add-in troubleshooting, and performance analysis.
  • Experience managing OneStream Marketplace Solutions, including ACM, System Diagnostics, and CAT, with installation and troubleshooting.
  • Experience managing upgrades and deploying desktop and Excel client updates to populations of 5,000 or more employees.
  • U.S. citizenship is required because only U.S. citizens are authorized to access certain necessary systems.

Nice To Haves

  • Familiarity with Snowflake, Matillion, and Alteryx integrations using REST APIs.
  • Experience with OneStream SAP Connector, SIC integration, and OS-to-SAP load automation.
  • Strong problem-solving skills and ability to operate independently.
  • Detail-oriented, with strong organizational and prioritization abilities.
  • Comfort working in fast-paced environments with continuous enhancements and releases.

Responsibilities

  • Provide technical and administrative support for OneStream across multiple highly available environments.
  • Manage OneStream applications, including copying and refreshing applications, creating and deleting applications, and monitoring disk space utilization.
  • Manage user provisioning, including users, roles, groups, ACM tool administration, and custom provisioning dashboard updates.
  • Resolve user technical issues, including login failures, desktop client problems, Excel add-in troubleshooting, and performance analysis.
  • Manage OneStream Marketplace Solutions, including ACM, System Diagnostics, and CAT, covering installation and troubleshooting.
  • Manage upgrades and deploy desktop and Excel client updates to large user populations of 5,000 or more employees.
  • Collaborate across digital and functional workstreams to support the OneStream reporting platform.

Benefits

  • Healthcare, wellness, retirement, and work/life benefits.
  • Parental leave, including paternal leave.
  • Flexible work schedules.
  • Achievement awards.
  • Educational assistance.
  • Child/adult backup care.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • Short-term and long-term disability.
  • 401(k) match.
  • Flexible spending accounts.
  • Employee assistance program.
  • Employee Scholar Program.
  • Paid time off and holidays.
  • Potential eligibility for annual short-term and/or long-term incentive compensation programs.
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