Sr. Manager, Asset Protection

Macy's•Martinsburg, WV

25d

About The Position

The Senior Manager, Asset Protection ensures the safety and security of Supply Chain colleagues and company assets by managing the Asset Protection function and team at a high-volume Supply Chain Distribution Center. The role supports company profit objectives and customer service goals, protects and monitors assets, alarms, property, employees, and visitors, and performs other duties as assigned. The position oversees shortage strategies and investigations, facility security and trailer accuracy, Asset Protection staff and operations, budgets, performance, compliance, and related systems. It partners with facility leadership, Supply Chain Asset Protection, law enforcement, and government agencies; leads projects involving process and policy improvements, technology, and cost savings; and develops direct reports while maintaining succession plans.

Requirements

Bachelor’s degree or equivalent work experience in a related field.
Effective written and verbal communication skills, including the ability to draft reports and other communications and present to management and internal and external business partners.
Ability to interpret technical documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Strong interpersonal skills and ability to communicate and collaborate with diverse groups of customers, peers, and stakeholders.
Ability to adapt and remain resourceful in a dynamic work environment with changing priorities.
Ability to meet the physical demands of heavy lifting, constant moving, standing, and reaching with arms and hands; standing for at least two consecutive hours; lifting at least 50 pounds; stooping, kneeling, crouching, and climbing ladders; and potentially reaching above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Manage Asset Protection operations in a high-volume Supply Chain Distribution Center to support company profit objectives and customer service goals.
Enforce company and Asset Protection policies to protect and monitor assets, alarms, property, employees, and visitors.
Communicate shortage and Asset Protection issues to facility management, supervisors, peers, and senior management, and recommend solutions.
Develop and manage direct reports, support individual growth and performance excellence, and maintain a succession plan.
Develop and execute shortage strategies to improve inventory accuracy, shortage results, and sales.
Identify causes of shortage and investigate possible internal or external dishonest activity.
Ensure the security and accuracy of trailers moving in and out of the facility.
Manage Asset Protection operations, including staff communications, balancing, work assignments, scheduling, processing, throughput levels, and standards.
Assist with budget development, manage to budget goals, and make adjustments as needed.
Ensure departments meet or exceed requirements for safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan.
Maintain compliance with Supply Chain Asset Protection standards, Macy’s Internal Audits, and legal requirements.
Ensure proper operation of Asset Protection systems, including alarms, CCTV, trailer management, identification systems where applicable, computer equipment, and physical security.
Conduct Asset Protection Risk Analysis and complete capital projects as needed.
Review analysis of activities, costs, operations, and forecast data to assess progress toward department goals and objectives.
Implement and maintain Macy’s Supply Chain Asset Protection policies and procedures.
Coordinate with local, municipal, state or provincial, and federal law enforcement and government agencies on criminal cases or governmental compliance issues.
Lead projects to create or review processes, policies, and technologies, and identify cost-saving opportunities.
Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice
Tuition reimbursement