Asset Protection Manager

Cresco Labs•Chicago, IL

2h•$90,000 - $110,000

About The Position

Cresco Labs is seeking a Manager, Asset Protection to lead the strategy and execution of asset protection and cash accountability across its national Sunnyside retail business. Reporting to the Director, Risk Management, this role supports the development and operation of programs covering security, loss prevention, cash accountability, cash transportation vendors, exception reporting, emergency planning, and response. The Manager builds and maintains relationships with retail leadership, compliance and regulatory teams, human resources, vendors, and law enforcement. The role requires experience managing security and business continuity programs, crisis response, loss-prevention investigations, and cash audits, along with the ability to adapt in a fast-paced environment. The position is available to work all hours of operation, including nights, weekends, and holidays, and involves up to 25% travel.

Requirements

Bachelor’s degree.
5–7 years of relevant work experience, including at least 4 years in corporate security, loss prevention, or asset protection; multi-unit retail experience is preferred.
Experience in a high-growth, complex industry or company and ability to adapt to fast-paced, highly dynamic business environments.
Ability to work independently and with teams; self-direction, motivation, innovation, and resourcefulness.
Integrity, ownership, and accountability, and ability to clarify how asset protection supports stakeholder goals.
Strong business acumen, data analytics, attention to detail, communication and interpersonal skills, and end-to-end project management experience.
Experience with loss-prevention analytics and reporting systems, ideally from implementation through daily use.
Passion for retail and ability to rally others around the company’s vision.
Ability to build processes and procedures from the ground up, work resourcefully, and take a hands-on approach.
Available to work all hours of operation, including nights, weekends, and holidays.
Must be at least 21 years old and comply with applicable legal and company regulations for working in the industry.
Must be legally authorized to work in the United States permanently without current or future employment-based visa sponsorship.

Nice To Haves

Certification in interviewing techniques.
CPP, PSI, or LCP certification.
Experience in a multi-unit retail business.

Responsibilities

Lead investigation, reporting, and incident management programs for all retail locations.
Audit and oversee cash accountability across retail locations, including cash handling, deposits, reconciliation, and safe controls; resolve variances and discrepancies.
Investigate cash discrepancies, theft, and related policy violations from intake through documentation, corrective action, and stakeholder reporting.
Oversee day-to-day physical security, associate safety, and asset protection for retail locations.
Manage asset protection audits, investigations, and reporting on possible policy violations and safety issues, communicating risks to appropriate stakeholders.
Ensure policies and procedures are followed, identify gaps in adherence, and implement corrective measures.
Develop security and safety training for retail teams nationwide.
Manage retail business continuity strategy and execution, including simulations, process development, documentation, and employee and stakeholder communications.
Analyze trends across loss-prevention and shrinkage KPIs, security and business-continuity metrics, and risk assessments, translating data into strategies to reduce risk to retail locations.
Manage relationships with external security and cash transportation vendors, including contracts and service levels for cash-in-transit providers; track spending, inspect and approve invoices, coordinate coverage, and ensure services meet the agreed scope.