ASSET PROTECTION MANAGER

Goodwill Southeast Georgia•Savannah, GA

2d•$65,000 - $73,000

About The Position

Goodwill Southeast Georgia is seeking an experienced Asset Protection Manager to lead loss prevention and safety initiatives across agency locations. The role protects associates, customers, and company assets by developing and implementing loss prevention strategies, overseeing investigations, strengthening safety practices, and ensuring consistent execution of company policies and procedures. The manager works with Operations leadership, Loss Prevention Specialists, and the Director of Asset Protection to foster a safe and supportive environment. The position includes leading and developing loss prevention teams; coordinating loss reduction, safety, audit, awareness, and training programs; conducting site visits and safety audits; guiding theft and safety investigations; evaluating security measures and systems; and maintaining relevant policies and procedures. The manager also coordinates Solink implementation and training, builds relationships with law enforcement and government agencies, supports Safety Manager operations when needed, and oversees security equipment installations. Travel to Goodwill locations may reach 70%.

Requirements

Two to five years of safety or loss prevention management experience in a retail environment preferred.
Equivalent job-related experience demonstrating the knowledge, skills, and abilities needed to perform the essential functions may be considered.
Knowledge of investigative procedures, interviewing techniques, and loss prevention best practices.
Strong communication, leadership, coaching, and motivational skills.
Ability to make independent decisions and exercise sound judgment.
Experience with security systems and technology, including the ability to serve as a Solink subject matter expert and develop related training materials and manuals.
OSHA 10 certification required.
Valid Georgia driver’s license and eligibility to be insured by the company’s insurance carrier.
Must pass a Georgia Department of Motor Vehicles driving record check.
Must be able to obtain and maintain required government security clearances.
Ability to lift up to 20 pounds, frequently lift and/or carry objects weighing up to 10 pounds, stand and walk for extended periods, and perform pushing and pulling activities.

Nice To Haves

Bachelor’s degree in Criminal Justice, Safety, Industrial Health, Risk Management, or a related field.
Two to five years of safety or loss prevention management experience in a retail environment.
Wicklander & Zulawski Interview and Investigation Techniques certification.
OSHA 30 certification.

Responsibilities

Direct, train, coach, and provide performance feedback to Loss Prevention Specialists and store associates.
Partner with Operations Management, senior Asset Protection leadership, and the Safety Manager to implement loss reduction, awareness, audit, safety, and training programs.
Conduct safety reviews, inspections, audits, and site visits to identify risks and ensure compliance with policies and procedures.
Coordinate and guide internal and external theft investigations, safety incidents, and other asset protection matters, partnering with the Director of Asset Protection through investigation and resolution.
Evaluate and recommend physical security improvements, equipment, procedures, and strategies.
Oversee the effectiveness of alarms, access control, and closed-circuit security systems.
Review and recommend updates to loss prevention, asset protection, and workplace safety policies and procedures.
Coordinate Solink implementation with IT, train and support store teams, and serve as the organization’s subject matter expert for the system.
Liaise with law enforcement agencies, government departments, and other officials as needed.
Assume Safety Manager responsibilities during absences, including regular store visits and support for ongoing safety initiatives.
Coordinate and oversee installation of wiring, cameras, and security equipment, including working with vendors as necessary.
Complete additional assignments that support Goodwill Southeast Georgia’s mission and operations.
Remain accessible by cell phone for emergency response, including nights, weekends, and holidays, and establish a backup communication plan when unavailable.
Travel to Goodwill agency locations as required, up to 70%.
Work a flexible schedule, including evenings and weekends, as business needs require.