Sr. HR Coordinator - Disctribution Center Ottawa IL

PetSmart•Ottawa, IL

9d•Onsite

About The Position

The Senior HR Coordinator is a tactical partner to the HR team and operations leadership within an assigned Distribution Center. The role supports, provides insight on, and helps resolve matters related to HR processes, data, administrative tasks, associate support, engagement, and culture. It works with peers and others across the Distribution Center network to identify efficiencies, streamline processes, and maintain consistency. The position partners with the Manager, HR, to support the DC’s HR strategy and culture. It works collaboratively with associates and leaders on the DC floor, helps address associate inquiries and concerns, maintains HR data, and supports administrative functions such as time and attendance, recruiting, leave-of-absence support, and new-hire onboarding. The coordinator also supports engagement activities, company and DC programs, and change management. This is a fully onsite role at the Distribution Center in Ottawa, Illinois. The physical demands and work environment are characteristic of a typical business office environment, with reasonable accommodations available for individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent.
At least 2 years of administrative or customer-facing experience, or an equivalent combination of education and experience.
Strong organizational and multitasking abilities.
Strong interpersonal and communication skills, including the ability to work across functions and with people at various levels.
Ability to prioritize multiple, conflicting priorities with an initiative-taking approach, localized focus, strong organizational skills, and attention to detail.
Strong business acumen and technical skills, with proven, measurable results.
Proficiency with Microsoft Excel, Word, and PowerPoint.
Ability to collaborate and work face-to-face with colleagues, leaders, and/or clients.

Responsibilities

Partner with the Manager, HR, to support the HR strategy and culture for the Distribution Center.
Work collaboratively on the DC floor with associates and leaders, building relationships and fostering a culture of trust, respect, and teamwork.
Receive associate inquiries, issues, and concerns; assess and resolve them as appropriate, escalate matters to the HR Manager when needed, and follow up with associates and leaders.
Provide administrative HR support for the assigned DC and, as needed, the DC network, including time and attendance, recruiting, leave-of-absence support, new-hire onboarding, and related administrative functions.
Maintain database information and provide basic data insights and feedback to the DC HR team when requested.
Participate in DC Centers of Excellence and provide feedback, solutions, and support.
Support DC change management and agility through communication and feedback while interacting with associates and leaders on the floor.
Coordinate New Hire Orientation, including onboarding preparation, conducting the HR portion of orientation, and ensuring onboarding tasks and expectations are completed.
Provide similar support for other training sessions as needed.
Accurately report and schedule DC associate engagement activities, including Listening Sessions and Belonging Council meetings.
Support and drive participation in company and DC programs and initiatives.