HR Service Center Coordinator - Seasonal

Sargento Foods•Plymouth, WI

About The Position

The HR Service Center Coordinator supports employee benefits and Total Rewards operations by responding to benefit inquiries, processing employee life events and documentation, monitoring benefit tasks, and assisting employees with insurance processes. The coordinator also supports new-hire benefit education, former-employee document distribution, and administrative work for HR initiatives. This is a seasonal position.

Requirements

1–2 years of relevant HR experience required.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Troubleshoot, resolve, or escalate Tier 1 benefit-related inquiries received through the inbox or case management system.
Approve employee life events and upload supporting documentation in UKG.
Monitor open tasks in UKG Benefits and send timely follow-up reminders.
Guide employees through the Evidence of Insurability (EOI) process with carriers.
Process Healthy Savings redemptions and promotional codes.
Create benefit letter requests, including coverage terminations and confirmations.
Track and coordinate benefits for married couples to ensure compliance and avoid duplication.
Attend New Hire Orientation sessions and train new employees on benefit offerings.
Distribute applicable tax forms and/or pay statements to former employees.
Provide administrative support for Total Rewards and HR initiatives and follow-up tasks.
Attend internal benefits and Total Rewards meetings and contribute to process improvements.
Stay informed about benefit plan changes and communicate updates to the HR Service Center team.