HR Service Center Coordinator - Seasonal

Sargento Foods Inc•Plymouth, WI

12d

About The Position

The HR Service Center Coordinator supports benefits-related employee inquiries and Total Rewards/HR initiatives. The role resolves or escalates Tier 1 benefit questions, processes employee benefit events and documentation in UKG, monitors outstanding tasks, and helps employees complete insurance processes. It also provides administrative support, communicates benefit plan changes, and contributes to process improvements.

Requirements

1–2 years of relevant HR experience required.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Troubleshoot and resolve or escalate Tier 1 benefit-related inquiries received through the inbox or case management system.
Approve employee life events and upload supporting documentation in UKG.
Monitor open tasks in UKG Benefits and send timely follow-up reminders.
Guide employees through the Evidence of Insurability (EOI) process with carriers.
Process Healthy Savings redemptions and promotional codes.
Create benefit letter requests, including coverage terminations and confirmations.
Track and coordinate benefits for married couples to ensure compliance and avoid duplication.
Attend New Hire Orientation sessions to train new employees on benefit offerings.
Distribute applicable tax forms and/or pay statements to former employees.
Provide administrative support for Total Rewards/HR initiatives and follow-up tasks.
Attend internal benefits and total rewards meetings and contribute to process improvements.
Stay informed about benefit plan changes and communicate updates to the HR Service Center team.