Sr Franchise Business Consultant

Authority Brands•Dallas, TX

10d

About The Position

The Sr. Franchise Business Consultant is the primary contact between the franchisor and franchisees, connecting franchisees with the Franchise Support Center and ensuring they have a strong support system and trusted advisors. The role provides management, operational, and financial support through consultative relationships built on trust. The consultant coaches franchisees on leveraging the company’s Systems of Business to achieve personal and business goals, and monitors and measures franchise goals and KPIs across assigned territories and brands. The position involves regular virtual and onsite engagement with franchise partners, helping them improve performance, profitability, and compliance. It also includes facilitating market meetings, supporting franchisee culture development, providing territory health diagnostics, and reviewing monthly financial results.

Requirements

Bachelor’s degree or equivalent experience.
5–7+ years of experience as a consultant, advisor, or coach, or in running a services-based business or franchise.
Skill in operational efficiencies, best practices, KPIs, and data analysis.
Ability to interpret Profit and Loss statements and understand how initiatives may affect top and bottom lines.
Experience partnering cross-functionally to ensure customers receive what they need when they need it.
Strong computer skills and familiarity with Microsoft Office programs.
Clear and precise verbal and written communication.
Ability to travel up to 75% to franchisee locations within the assigned territory.

Responsibilities

Act as a business consultant and coach, building trust with franchise partners and influencing franchise growth and profitability.
Establish regular virtual and onsite touch points to understand franchisee operations and provide insights and assistance.
Develop a deep understanding of available Authority Brand tools, platforms, and support systems to maximize performance and build franchisee trust.
Serve as a trusted advisor to franchisees, including providing support during crises and recognizing successes.
Prioritize requests from Franchise Support Center functions to connect with franchisees.
Advise franchise partners about compliance with the Franchise Agreement and assist them with compliance efforts.
Conduct market meetings that bring franchisees together for the benefit of the group.
Guide franchisees in developing their culture as an extension of company culture.
Deliver franchisee territory health diagnostics.
Review monthly Profit and Loss statements, including year-over-year revenue.
Perform other duties as assigned.