Sr. Engineer, eCommerce Technical

LOVESAC COMPANY•Stamford, CT

4d•$100,000 - $135,000•Remote

About The Position

The eCommerce Technical Sr. Engineer is a hands-on technical role responsible for the day-to-day delivery, quality, and performance of Lovesac's eCommerce platform. The role is the primary technical point of contact for the eCommerce system integrator and development partners, owning release execution, code and architecture review, environment and integration health, and technical acceptance of work on Adobe Commerce or Salesforce Commerce Cloud and its storefront experience layer. This remote position reports into Lovesac's Corporate HUB in Stamford, CT. Candidates must reside fully in the United States throughout employment and be able to travel as needed. Lovesac is a furniture company focused on adaptable, washable, expandable products and its Designed for Life mission. The company describes its culture through Top Ambition and values including collaboration, conscious operations, and making a positive impact.

Requirements

A minimum of 5–8 years of hands-on engineering experience on a modern enterprise eCommerce platform, such as Adobe Commerce (Magento) or Salesforce Commerce Cloud.
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field.
Strong working knowledge of a modern storefront architecture, such as AEM Edge Delivery Services or a headless/composable storefront.
Experience reviewing and governing work delivered by system integrators or offshore development teams.
Hands-on experience with commerce integrations such as ERP, OMS, PIM, POS, and payments, and API-based data flows using REST or GraphQL.
Proficiency with release management, CI/CD, version control such as Git/Bitbucket, and automated testing practices.
Working knowledge of site performance, Core Web Vitals, technical SEO, and web analytics such as GA4 and GTM.
Familiarity with AI-augmented development tools and a practical view of where they add value.
Strong troubleshooting, documentation, and communication skills, with comfort serving as the technical voice in vendor and business conversations.
Exemplify Lovesac values and be results-driven, using knowledge to meet or exceed KPIs, goals, and deadlines.
Must be able to travel using various forms of transportation as required by the Company.
Must comply with the Lovesac Employee Handbook and work collaboratively with employees, treating clients with dignity and respect.
Must reside fully in the United States throughout employment.
Immigration sponsorship is not available for this role.

Nice To Haves

Broad familiarity with more than one enterprise commerce platform, or demonstrated ability to ramp quickly on a new platform.

Responsibilities

Serve as the day-to-day technical point of contact for the eCommerce system integrator and development partners.
Own the monthly release cycle, including coordinating scope, reviewing code and configuration, validating in staging, and providing technical sign-off before production deployment.
Perform hands-on code and architecture reviews of vendor-delivered work on Adobe Commerce (Magento) or Salesforce Commerce Cloud and the storefront experience layer.
Triage and resolve production issues, coordinate root-cause analysis with partners, and verify fixes and hot-patches.
Maintain technical documentation, runbooks, and release records.
Monitor and help improve site performance, uptime, page speed, and Core Web Vitals across the storefront.
Own the health of commerce-side integrations, including orders, inventory, catalog, PIM, POS, payments, tax, and fraud; troubleshoot data and contract issues with the integration team.
Validate test coverage and drive growth of automated regression testing using WebdriverIO and BrowserStack as part of every release.
Ensure proper tagging, tracking, and analytics implementation, and partner on technical SEO health, including structured data, crawlability, and indexation.
Support Architecture Review and Security Review gates, ensuring delivered work meets security, data privacy, and accessibility requirements.
Hold the system integrator accountable to SLAs, velocity commitments, and agreed scope, escalating gaps early.
Review vendor estimates and solution designs, providing an independent technical check on effort, risk, and dependencies.
Validate the quality of AI-augmented delivery and track defect rates and rework as well as speed.
Help evaluate and onboard delivery partners and tooling as the eCommerce program evolves.
Maintain current technical capability on the commerce platform and broad familiarity with the enterprise commerce landscape.
Provide technical input into platform and architecture evaluations, offering an objective, evidence-based view of options, trade-offs, and effort.
Identify opportunities to internalize knowledge and reduce dependency on any single partner.
Perform other reasonable duties requested by management.
Exemplify Lovesac values, meet or exceed KPIs, goals, and deadlines, comply with company policies, and work collaboratively while treating internal and external clients with dignity and respect.
Travel using various forms of transportation as required for mandatory meetings, conferences, team connection weeks, companywide events, and vendor visits.

Benefits

Annual bonus program
Inaugural grant equity awards
401(k) matching contribution
Financial wellness tools
Medical insurance
Dental insurance
Vision insurance
Health savings and flexible spending accounts
Paid parental leave
Life and AD&D insurance
Short-term and long-term disability insurance
Critical illness and accident insurance
Employee assistance program
Up to 160 hours of paid time off within the fiscal calendar year, prorated from date of hire
Eight paid company-recognized holidays
Pet insurance
Associate discounts