Sr Dispatcher

Odyssey•Anchorage, AK

8d•Onsite

About The Position

The Sr. Dispatcher coordinates and directs pickup and delivery of local and regional freight, supporting efficient transportation operations and exceptional customer service. The role works closely with drivers, independent contractors, warehouses, customers, marine terminals, and internal departments to ensure shipments move safely, accurately, and on schedule while complying with applicable regulations. The position is onsite in Anchorage, Alaska, Monday through Friday from 8:00 AM to 5:00 PM, with overtime as required. It has no travel or supervisory responsibilities and reports to the Dispatch Manager. This is a safety-sensitive position requiring successful completion of pre-employment screening, which may include drug testing and a background check. Ongoing drug and alcohol testing may also apply as required by company policy and applicable law.

Requirements

High school diploma or equivalent.
At least 2 years of dispatching experience in a trucking, drayage, or intermodal transportation environment.
Strong knowledge of FMCSA regulations, Hours of Service (HOS), and transportation compliance.
Experience coordinating freight movement between warehouses, rail terminals, ports, and customers.
Proficiency with Microsoft Word, Excel, and Outlook.
Excellent organizational, multitasking, and problem-solving skills.
Strong customer service and communication abilities.
High attention to detail and accurate data-entry skills.
Ability to work independently and collaborate effectively with cross-functional teams.

Nice To Haves

Experience using transportation platforms such as eModal, UIIA, chassis provider websites, terminal websites, and ocean carrier portals.

Responsibilities

Coordinate pickup and delivery of freight between customers, warehouses, marine terminals, rail terminals, and intermodal facilities.
Monitor shipment status, appointments, container availability, and dispatch schedules to support timely freight movement.
Communicate shipment updates, delays, scheduling changes, and transportation challenges to customers and internal departments.
Prepare and distribute daily dispatch reports and coordinate priorities with warehousing, transportation, customs brokerage, and operations teams.
Monitor driver Hours of Service (HOS) to ensure compliance with FMCSA regulations.
Maintain accurate shipment documentation, update transportation systems, obtain required permits, and complete records accurately and confidentially.