Sr Dispatcher

Odyssey Logistics•Anchorage, AK
•Onsite

About The Position

The Sr. Dispatcher coordinates and directs pickup and delivery of local and regional freight, supporting efficient transportation operations and exceptional customer service. The role works with drivers, independent contractors, warehouses, customers, marine terminals, and internal departments to move shipments safely, accurately, and on schedule while maintaining compliance with applicable regulations. The position is onsite in Anchorage, Alaska, with a Monday–Friday schedule from 8:00 AM to 5:00 PM and overtime as required. It has no supervisory responsibilities and reports to the Dispatch Manager. This is a safety-sensitive role. Employment is contingent upon completing required pre-employment screening, including a drug test and background check; ongoing drug and alcohol testing may also apply under company policy and applicable law. Odyssey Logistics is a global logistics and supply chain partner providing integrated services across transportation, technology, warehousing, trucking, ocean freight, and customs brokerage. Its stated values are Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of dispatching experience in a trucking, drayage, or intermodal transportation environment.
  • Strong knowledge of FMCSA regulations, Hours of Service (HOS), and transportation compliance.
  • Experience coordinating freight movement between warehouses, rail terminals, ports, and customers.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Strong customer service and communication abilities.
  • High attention to detail and accurate data-entry skills.
  • Ability to work independently and collaborate effectively with cross-functional teams.

Nice To Haves

  • Experience using transportation platforms such as eModal, UIIA, chassis provider websites, terminal websites, and ocean carrier portals.

Responsibilities

  • Coordinate pickup and delivery of freight between customers, warehouses, marine terminals, rail terminals, and intermodal facilities.
  • Monitor shipment status, appointments, container availability, and dispatch schedules to support timely freight movement.
  • Communicate shipment updates, delays, scheduling changes, and transportation challenges to customers and internal departments.
  • Prepare and distribute daily dispatch reports and coordinate priorities with warehousing, transportation, customs brokerage, and operations teams.
  • Monitor driver Hours of Service (HOS) to ensure compliance with FMCSA regulations.
  • Maintain accurate shipment documentation, update transportation systems, obtain required permits, and complete records accurately and confidentially.

Benefits

  • A choice of medical plans with FSA and HSA options
  • Dental insurance
  • Vision insurance
  • Company-paid life and disability insurance
  • 401(k) plan with company match
  • Paid time off (PTO) and company holidays
  • Company health and wellness program
  • Discounts with preferred vendors
  • Work-life balance
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