Sr. Director II – Media Agencies, Client Sales & Insights

Circana Careers•Chicago, IL

2d•Remote

About The Position

Circana is seeking a Client Sales & Insights leader for the Media Vertical, focused on large and growing advertising agency and Walled Garden clients. Reporting to the Senior Vice President of Agency Partnerships, this leader is the subject matter expert and key decision-maker for Market Measurement and CSIA within the Media Vertical. The role owns strategic planning, executive alignment, revenue generation, and client success. The leader will grow revenue and client relationships, shape product-market fit and go-to-market approaches, and drive client adoption, retention, and expansion. The role also oversees planning and performance management, including account strategies, revenue targets, forecasting, and pipeline health. As the business grows, this leader will build and develop a team of Customer Intelligence Managers and work across Commercial, Finance, Product, Technology, Analytics, Customer Success, and Support teams. The position represents Agency and Walled Garden client needs across Circana and provides industry thought leadership on business intelligence and innovation.

Requirements

8+ years of experience in Market Measurement, Media Analytics, Customer Insights, or related data and analytics solutions.
3+ years of experience leading revenue growth, retention, and strategic client relationships for enterprise accounts.
Strong knowledge of advertising agencies, media platforms, and the digital advertising ecosystem.
Demonstrated success driving renewals, revenue growth, client adoption, customer satisfaction, and new business opportunities.
Ability to translate client needs into scalable solutions by partnering across Commercial, Product, Analytics, and Customer Success teams.
Experience developing strategic business plans, account plans, forecasts, and budgets to achieve growth objectives.
Ability to influence senior stakeholders and drive cross-functional alignment on business priorities and client outcomes.
Experience leading, coaching, and developing high-performing teams in a growth-oriented environment.
Strong business acumen, analytical thinking, and problem-solving skills.
Excellent communication, presentation, and relationship-building skills, including the ability to engage executive-level stakeholders.
Self-motivated, results-oriented leadership, a growth mindset, strong attention to detail, and commitment to continuous improvement.
Ability to demonstrate Circana behaviors: Stay Curious, Seek Clarity, Own the Outcome, Center on the Client, Be a Challenger, Champion Inclusivity, and Commit to each other.

Responsibilities

Own and grow revenue for Market Measurement and CSIA solutions across the Media Vertical, with a primary focus on advertising agency holding companies and Walled Garden partners.
Develop and execute strategies to expand existing client relationships and generate new business opportunities.
Identify market trends, competitive dynamics, and client needs to inform commercial strategy and growth priorities.
Optimize product-market fit for Agency and Walled Garden clients by identifying, prioritizing, and documenting client use cases and business requirements.
Partner with Product, Analytics, and Commercial teams to ensure solutions address high-value client needs and deliver measurable outcomes.
Influence solution packaging, pricing, and go-to-market strategies.
Drive customer success, retention, adoption, engagement, utilization, and client growth.
Build trusted relationships with senior client stakeholders and decision-makers, and identify opportunities for innovation and expansion.
Coordinate internal stakeholders and resources to deliver exceptional client experiences.
Lead executive business reviews and strategic planning discussions with clients.
Own strategic planning, execution, and performance management for Market Measurement and CSIA solutions at Agencies and Walled Gardens.
Develop annual plans, account strategies, and revenue targets aligned with organizational objectives.
Lead quarterly business reviews, revenue forecasting, and performance assessments.
Maintain accountability for pipeline health, forecast accuracy, CRM integrity, and sales process excellence.
Align Commercial, Finance, Product, Technology, and other cross-functional partners to achieve business objectives and resolve complex challenges.
Build, lead, coach, and develop a high-performing team of Customer Intelligence Managers as the business grows.
Integrate and champion Circana's best practices, operating models, and ways of working across the CI organization and Media business.
Represent Agency and Walled Garden client needs and influence enterprise priorities and strategic initiatives.
Serve as senior business leader and subject matter expert for Market Measurement and CSIA solutions within the Media Vertical.
Represent Circana with industry stakeholders, clients, and partners, providing thought leadership on business intelligence and industry innovation.
Drive strategic decision-making and innovation initiatives that strengthen Circana's market position and create long-term value.