Director Client Insights

Circana Careers•Dallas, TX

18h•Onsite

About The Position

Circana is seeking a Director, Client Insights to support an expanding partnership with a fast-growing U.S. food and beverage brand. The role will engage client stakeholders, deliver insight-led solutions across the client’s brand and category portfolio, and operate as a strategic extension of the client’s Category Management team. This high-visibility position focuses on building strategic client relationships, owning outcomes, and providing data-driven perspectives. The Director identifies opportunities to grow client relationships by aligning Circana’s data and software solutions with client goals, translates complex data into actionable insights, and leads end-to-end sales processes. The role also serves as the primary client service contact, addresses service issues, maintains the accuracy and consistency of client tools and deliverables, and contributes to continuous improvement. The position is based in the New York City or Dallas/Frisco office and requires onsite work four days per week.

Requirements

Bachelor’s degree.
At least 7 years of progressive business experience, with a strong understanding of manufacturer and retailer issues from work in a retail organization or a consumer packaged goods manufacturer.
Experience working with syndicated data, analytics, and category management.
At least 5 years of experience working with syndicated data, analytics, category management, or related CPG insights roles, including experience with POS, consumer panel, or syndicated data sources.
Sales experience.
Ability to tell proactive, concise stories that deliver results for Circana and the client.

Responsibilities

Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with the client’s strategic goals.
Translate complex data into actionable insights that support client decisions and measurable outcomes.
Lead end-to-end sales processes, including prospecting, needs assessment, solution development, negotiation, and closing.
Partner with internal Client Insights, Product, Analytics, and other teams to deliver integrated solutions and support client success.
Build and maintain relationships with client stakeholders, including decision-makers and influencers.
Stay current on retail, CPG, or general merchandise trends and position Circana as a thought leader and trusted advisor.
Use Circana platforms, including Unify+, Liquid Data, and Intelligence Suite, to support client engagements and solution delivery.
Meet or exceed individual and team sales goals through pipeline management and strategic account planning.
Proactively address client challenges, identify growth opportunities, and deliver consistent value.
Conceive, manage, and deliver fact-based analyses focused on consumer solutions, providing clear and actionable insights.
Serve as the primary client service contact, managing inquiries, requests, and issue resolution in a timely and effective manner.
Ensure accuracy and consistency through regular quality checks and scheduled updates of syndicated and custom tools and deliverables.
Identify opportunities to improve workflows, tools, training, and the overall client experience.