Director Client Insights

Circana•,

10h•$115,000 - $130,000•Remote

About The Position

Circana is seeking a Director, Client Insights to support the strategic agenda of a fast-growing, widely recognized U.S. food and beverage brand that is interested in expanding its base contract with Circana. The role engages with client stakeholders, delivers insight-led solutions across the client’s brand and category portfolio, and serves as a strategic extension of the client’s Cat Man Team. It is a high-visibility opportunity for someone who builds strategic client relationships, owns outcomes, and develops data-driven points of view. The Director will identify opportunities to grow the client relationship by aligning Circana’s data and software with the client’s goals, translate complex data into actionable insights, and lead sales processes from prospecting through negotiation and closing. The role also involves cross-functional collaboration, strategic account planning, revenue goals, client service and issue resolution, and ongoing quality checks and updates for syndicated and custom tools and deliverables. The position may be based remotely or in the New York City or Dallas/Frisco, Texas office.

Requirements

Bachelor’s degree.
7+ years of progressive business experience and a strong understanding of manufacturer and retailer issues, gained in a retailer, consumer packaged goods, or manufacturer environment.
Experience working with syndicated data, analytics, and category management.
5+ years of experience working with syndicated data, analytics, category management, or related CPG insights roles, including experience with POS, consumer panel, or syndicated data sources.
Sales experience.
Ability to tell successful stories proactively and concisely, delivering results for both Circana and the client.

Responsibilities

Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with client strategic goals.
Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
Lead end-to-end sales processes, including prospecting, needs assessment, solution development, negotiation, and closing.
Partner with internal teams, including Client Insights, Product, and Analytics, to deliver integrated solutions and ensure client success.
Develop and maintain relationships with key client stakeholders, including decision-makers and influencers.
Stay current on trends in retail, CPG, or general merchandise to position Circana as a thought leader and trusted advisor.
Use Circana platforms, including Unify+, Liquid Data, and Intelligence Suite, to support client engagements and solution delivery.
Meet or exceed individual and team sales goals through pipeline management and strategic account planning.
Proactively address client challenges, identify growth opportunities, and deliver consistent value.
Conceive, manage, and deliver fact-based analyses focused on consumer solutions, providing clear, actionable insights to inform client strategy.
Serve as the primary client service contact, managing inquiries, requests, and issue resolution with timely and effective responses.
Ensure data accuracy and consistency through regular quality checks and scheduled updates of syndicated and custom tools and deliverables.
Identify opportunities to improve workflows, tools, training, and the overall client experience.