Senior Director, Client Sales & Insights

Circana•,

7d•$165,000 - $200,000•Remote

About The Position

Circana is a leading provider of technology, AI, and data solutions for General Merchandise manufacturers and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth, powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

Requirements

This role suits a commercial leader who has carried a number, built something from nothing, and can hold their own in a room full of analysts.
Bachelor’s degree required, MBA, advanced degree, or equivalent experience in business, analytics, marketing, economics, or a related field preferred.
10+ years of experience in consultative sales, client leadership, retail, General Merchandise or CPG, data analytics, category management, shopper insights, or related commercial roles, including considerable time owning multi-million-dollar strategic accounts or complex, enterprise-level client relationships.
Demonstrated success leading complex, matrixed initiatives, influencing senior leaders and cross-functional teams toward a shared commercial outcome.
Proven record of building or scaling a new business line, program, or commercial motion in an ambiguous, undefined environment.
Experience selling to and influencing senior functional buyers, including category, merchandising, and vendor management leadership, at major retailers or manufacturers; consumer electronics, durables, or hardlines category experience preferred.
Experience with retailer gateway, data monetization, retail media, or similar retailer-supplier data programs strongly preferred.
Proficiency with CRM, Microsoft Office, data visualization, reporting, and analytics tools required.
Experience with Circana platforms, retailer gateway programs, segmentation methods, executive-level storytelling, and AI-enabled approaches that sharpen client understanding and commercial effectiveness preferred.

Nice To Haves

MBA, advanced degree, or equivalent experience in business, analytics, marketing, economics, or a related field preferred.
Consumer electronics, durables, or hardlines category experience preferred.
Experience with retailer gateway, data monetization, retail media, or similar retailer-supplier data programs strongly preferred.
Experience with Circana platforms, retailer gateway programs, segmentation methods, executive-level storytelling, and AI-enabled approaches that sharpen client understanding and commercial effectiveness preferred.

Responsibilities

Own the Number: Carry full accountability for revenue, renewal, supplier participation, and growth targets across a multi-million-dollar portfolio. Build and defend the forecast, allocate effort and investment across the supplier base, and surface risk before it becomes a miss.
Win and Renew the Business: Run the full commercial cycle end to end, identifying, shaping, and closing opportunities that expand gateway participation and supplier adoption, through business case development, solution design, commercial structuring, negotiation, and contracting.
Lead Through Influence: Mobilize and align Client Insights, Analytics, Product, Operations, Finance, Legal, and Commercial teams to ensure integrated delivery, strong execution discipline, and consistent client value.
Go Deep Where the Work Happens: Develop trusted relationships with category, merchandising, and vendor management teams at Best Buy and with the practitioners across the supplier community who use Circana data every day; surface risk and opportunity early through consistent, operator-level engagement.
Deliver Insight-Led Recommendations: Translate complex retail, shopper, loyalty, and market data into recommendations clients actually act on, and that measurably improve the decisions they make.
Become Circana’s Best Buy Authority: Act as Circana’s internal and external expert on Best Buy’s strategic priorities and supplier dynamics in the category; surface market shifts, competitive threats, and their commercial implications to program leadership.
Put Circana’s Platforms to Work: Decide how Circana platforms and solutions, including Liquid Data, Unify+, Intelligence Suite, gateway reporting assets, and CRM tools, are configured, positioned, and applied to solve client problems.
Apply AI to Elevate Client Impact: Use AI across the program to build deeper understanding of each client’s business priorities, pain points, and growth opportunities; create more relevant supplier segmentations; and customize messages, insights, and solution recommendations. AI should strengthen judgment, sharpen preparation, improve message relevance, and raise the quality of client engagement before being used to drive efficiency.
Raise the Bar Around You: Coach and strengthen General Merchandise client insights leads and the cross-functional partners working on the program; model the standards expected of Circana’s commercial leaders and build bench strength as the program scales.