Sr. Director, Client Partner
About The Position
The Sr. Director, Client Partner is responsible for strategically managing accounts and growing Material’s revenue across its Research and Insights offerings. The role engages senior-level clients to shape strategies and meet their objectives, maintain and expand existing relationships, and help establish relationships with new clients. It supports profitable account growth through pipeline development and sales conversion, client relationship building, prospecting, opportunity identification, and pursuit leadership. The Client Partner designs work, scopes engagements, develops proposals, and communicates Material’s services to senior-level clients across multiple industries. The role identifies and influences decision-makers, represents Material’s service offerings, and contributes experience from earlier client engagements to improve delivery management practices and client satisfaction. It also supports cross-functional teams in developing proposals for digital experience transformation, models agile and design thinking practices, and oversees forecasting and billing for services sold. This is a hybrid role based near Material’s office in Austin. The posted pay range is $150,000 to $180,000; the actual range may vary by location and required skillset.
Requirements
- 10 or more years of relationship and business development experience in the Insights/Research space.
- Exceptional client relationship skills and the ability to build and secure relationships at all levels of a client organization.
- Executive presence and strong presentation skills.
- Experience creating and delivering client-facing presentations and artifacts during sales pursuits.
- Experience working in a matrixed organization and collaborating with service line and industry leaders, practitioners, and other business development professionals.
- Demonstrable ability to leverage an existing network of clients or contacts in the marketplace.
- Strong global and cross-business teaming skills.
- Financial management and reporting expertise, including project estimation and account-level P&L management.
Responsibilities
- Grow accounts profitably by expanding existing client relationships and prospecting for new clients.
- Build a sales pipeline and convert opportunities into closed sales.
- Develop strong, lasting business relationships with clients beyond transactional interactions.
- Identify opportunities that may require strategy, insights, tracking, or analytics.
- Lead opportunity pursuits independently or with support from others.
- Stay involved in won work at key points to maximize project impact.
- Manage activity across existing accounts and beyond them.
- Develop the ability to represent Material’s full suite of services.
- Design work, scope engagements, and develop proposals.
- Communicate persuasively and effectively with senior-level clients across multiple industries on behalf of Material.
- Identify and influence decision-makers at all levels within target client organizations to pursue and close growth opportunities.
- Use prior client engagement delivery experience to support development of delivery management practices that improve client satisfaction.
- Inspire and motivate cross-functional teams to develop excellent, industry-leading proposals for digital experience transformation.
- Advocate for and model agile thinking and design thinking practices to solve client business problems.
- Oversee forecasting and billing for services sold.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
