Sr. Director, Client Partner
About The Position
The Sr. Director, Client Partner is responsible for strategic management of accounts to grow Material’s revenue across its Research and Insights offerings. The role engages senior-level clients to develop strategies and meet client objectives, supports financial goals by maintaining and growing existing relationships, and contributes to establishing new client relationships. The ideal candidate is an ambitious, self-starting leader with exceptional client relationship skills and broad experience selling insights and research services. The Client Partner drives profitable account growth through expanding existing clients and prospecting new ones, building and converting a sales pipeline, identifying opportunities for strategy, insights, tracking, and analytics, and leading pursuits. Responsibilities also include designing work, scoping engagements, developing proposals, communicating persuasively with senior-level clients across industries, influencing client decision-makers, and engaging with delivery at key points after a win. The role supports development of delivery management practices, inspires cross-functional teams to produce strong proposals for digital experience transformation, and advocates for agile and design thinking approaches. It also includes activity management, representing Material’s service offerings, and oversight of forecasting and billing for services sold.
Requirements
- 10+ years of relationship and business development experience in the Insights/Research space.
- Strong executive presence and presentation skills.
- Experience creating and delivering client-facing presentations and artifacts during a sales pursuit process.
- Experience working in a matrixed organization and collaborating with Service Line and Industry leaders, practitioners, and other business development professionals.
- Demonstrable ability to leverage a pre-existing network of clients or marketplace contacts.
- Proven ability to develop and secure relationships at all levels within a client organization.
- Strong global, cross-business teaming skills.
- Financial management and reporting expertise, including project estimation and account P&L.
Responsibilities
- Drive profitable growth of accounts by expanding existing client relationships and prospecting new clients.
- Build a sales pipeline and convert opportunities into closed sales.
- Build strong, non-transactional business relationships with clients.
- Prospect new relationships independently or with support from others.
- Identify opportunities that may require strategy, insights, tracking, or analytics.
- Lead the pursuit of opportunities independently or with support from others.
- Engage with won work at key points where involvement can have a high project impact.
- Meet activity management expectations within and beyond existing accounts.
- Develop the ability to represent the full suite of Material services.
- Design work, scope engagements, and develop proposals.
- Communicate effectively and persuasively with senior-level clients across multiple industries on behalf of Material.
- Identify and influence decision-makers at all levels in target client organizations to pursue and close growth opportunities.
- Use prior client-engagement delivery experience to support the development of delivery management practices that improve client satisfaction.
- Inspire and motivate cross-functional teams to create excellent, industry-leading proposals for digital experience transformation.
- Advocate for and model agile mindsets and design thinking practices to solve client business problems.
- Oversee forecasting and billing for services sold.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
