Sr Customer Development Manager

Jack Link's Protein Snacks • Minneapolis, MN

22h • $140,000 - $170,000 • Remote

About The Position

The Sr Customer Development Manager is responsible for growing and developing total Jack Link’s sales and profitability across identified customers: HEB, Brookshires, Brookshire Brothers, Schnucks, Save A Lot, and WINCO. The role implements detailed strategic sales plans and works closely with key customers, internal departments—including trade planning, marketing, and category management—and brokers representing Jack Link’s. The ideal candidate lives in Texas; the position can be managed remotely with minimum quarterly travel to market.

The position works from a dedicated home office and uses digital collaboration tools to coordinate with remote Sales Managers overseeing other retail channels. It partners with them to share consumer insights, align pricing guardrails, and implement cohesive national brand campaigns. The role also involves retail visits and industry events, including store audits and promotional display setup.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 7 years of CPG experience within the industry.
• At least 5 years of direct sales experience.
• Strong communication and presentation skills.
• Ability to influence.
• Solid Excel skills.
• Ability to keep up in a fast-paced, dynamic environment.

Nice To Haves

• HEB-specific experience is preferred.
• Living in Texas is identified as ideal.

Responsibilities

• Achieve top- and bottom-line sales and profit goals.
• Build strong customer relationships.
• Develop Distribution, Shelving, Merchandising, and Pricing (DSMP) plans that drive category growth.
• Understand customer strategy and align annual business plans to meet growth expectations.
• Develop 1–3-year strategic customer plans by segment.
• Provide transparent and timely communication to internal team members, customers, and brokers.
• Develop channel-specific business plans focused on expanding Jack Link’s in-store presence.
• Analyze customer data and develop action plans to achieve sales goals.
• Collaborate with Product Management, Trade Marketing, and Research & Development on short- and long-term category and channel strategies.
• Create and present information in a compelling and persuasive manner.
• Build relationships throughout customer organizations and at various levels internally, including Executive Management, Operations, Supply Planning, and Marketing.
• Manage deduction and accounts receivable issues on applicable accounts.
• Build, train, and lead the broker network where applicable.
• Perform other duties as assigned.
• Conduct store audits, set up promotional displays, and attend trade shows and industry events.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Life insurance
• Disability insurance
• 401(k) participation
• Paid holidays
• Paid time off
• Annual incentive and program-specific awards may be available to eligible Team Members

What This Job Offers

• Job Type: Full-time
• Career Level: Senior