Sr. Customer Business Manager, Target

Glanbia•Downers Grove, IL
•$145,000 - $175,000•Remote

About The Position

The Sr. Customer Business Manager will cultivate and lead Glanbia Performance Nutrition’s relationship with Target, a significant retail partner. This remote, field-based position is ideally suited to someone residing in the greater Minneapolis–St. Paul metropolitan area because of Target’s corporate headquarters location. The role combines strategic planning, market insight, forecasting, trade management, and cross-functional collaboration to drive profitable growth and market share for GPN. The manager will build commercial relationships with Target to help GPN become its go-to nutrition and wellness partner.

Requirements

  • At least 8 years of experience selling into and/or supporting Target in the CPG industry.
  • Proficiency with customer and syndicated data tools such as IRI, Circana, and Nielsen.
  • Strong Microsoft Office skills, including PowerPoint, Excel, and Word.
  • Digital and omnichannel skills, including understanding e-content, digital media, and related analytics.

Nice To Haves

  • Knowledge of Target systems such as POL, ItemHub, and BPD.
  • Understanding of P&L and how basic decision-making can affect it.
  • Ability to influence in a cross-functional, matrixed organization.

Responsibilities

  • Build and grow a strategic partnership with Target, aligning on mutual customer and business objectives.
  • Develop and execute short- and long-term growth strategies at Target to deliver revenue, profit, and category expansion goals.
  • Lead revenue budget planning and forecasting for Target to achieve net sales and profit targets.
  • Own the Target customer trade budget and manage customer growth and profitability targets.
  • Accelerate Target’s online business through digital shelf management, content and search optimization, ratings and reviews, and online visibility.
  • Lead a high-performing Target sales team.
  • Partner with supply chain to support best-in-class operations, demand forecasting, and in-stock rates at Target.
  • Build relationships with Target decision-makers and provide GPN with insights into Target’s priorities and strategic direction.
  • Collaborate with internal stakeholders in Category Management, Trade Marketing, Brand Marketing, Customer Strategy, Supply Chain, Demand Planning, and Sales Finance.
  • Provide regular business updates and reporting to key stakeholders.

Benefits

  • Continuous learning through an on-demand learning platform.
  • Competitive compensation package.
  • Staff discounts.
  • Generous family leave policy.
  • Health and dental plan.
  • 401(k).
  • Car allowance.
  • Annual bonus.
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