Sr. Business & Pricing Manager
About The Position
The Global Senior Operations Business & Pricing Manager builds and implements digital tools and reporting systems that provide visibility into operations, offerings, commercial performance, and pricing. The role works closely with cross-functional operations teams to ensure reporting systems support business objectives. The manager develops and maintains pricing models, dashboards, and analytical tools; analyzes markets, competitors, and customer feedback; and translates pricing insights into recommendations. The role also conducts financial analysis of pricing changes, supports pricing processes and alternative pricing structures, and provides technical expertise for high-priority pricing work such as RFPs, proposals, and pricing changes. The role does not supervise direct or indirect reports and is accountable for business target delivery and decision-making.
Requirements
- Bachelor’s degree in finance, economics, business, accounting, engineering, marketing, statistics, or a related field.
- 5–8+ years in financial analysis, complex analytics, scenario modeling, and pricing strategy.
- Advanced Microsoft Excel skills and SQL.
- Knowledge of pricing principles and strategy.
- Strong analytical, problem-solving, and communication skills, including the ability to interpret complex data and present findings to stakeholders.
- Excellent oral and written communication skills and strong customer service skills.
- Strong attention to detail and ability to work in a fast-paced environment.
- Ability to read and interpret documents, procedure manuals, and internal and external correspondence.
- Ability to speak effectively individually and before groups of external customers and employees at various organizational levels.
Nice To Haves
- MBA or master’s degree.
- Exposure to professional services or systems development proposals.
- Familiarity with NetSuite, SAP HANA, Tableau, Power BI, and Salesforce.
- Spanish, French, or Dutch language skills; the posting identifies English as the primary language used in daily operations and Spanish, French, and Dutch as additional primary company languages.
Responsibilities
- Build and maintain pricing models, dashboards, and analytical tools that show margins, discounting, competitive positioning, and profitability across the services portfolio.
- Partner with commercial, offering, and operations teams to turn pricing insights into actionable recommendations and align service pricing decisions with business goals and the reporting ecosystem.
- Analyze market trends, competitor pricing, and customer feedback to optimize pricing models.
- Conduct financial analysis to predict the revenue and market-share impacts of pricing changes.
- Prepare reports, charts, and graphs of findings.
- Assess findings and make recommendations to purchasing personnel about the feasibility of manufacturing or buying needed products.
- Partner with sales, marketing, finance, and business development to support pricing decisions and ensure compliance with internal policies.
- Design, implement, and refine pricing processes; support alternative pricing structures and evaluate their differential benefits.
- Provide technical expertise for high-priority pricing projects, including RFPs, proposals, and pricing change implementations.
- Take accountability and responsibility for business target delivery and decision-making.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
