Sr. Customer Manager - Target

Mars•Chicago, IL

3d•Onsite

About The Position

The Sr. Customer Manager leads the Lunchbox, Fruit Snacks, Toaster Pastries and Granola portfolio for Accelerator, a division of Mars Snacking. Reporting to the Target Customer Team Lead, the role owns customer strategy and joint business planning, translating shopper, category and financial insights into recommendations that support profitable growth, market share and execution across Target stores and Target.com. The position strengthens Target partnerships, commercializes innovation and leads cross-functional teams to deliver mutual growth. The role is based at the Mars office in Baker Center in downtown Minneapolis, Minnesota, and requires periodic travel for customer meetings, store visits and planning sessions. Compensation includes variable pay, medical and dental benefits, participation in a 401(k) plan and paid time off benefits. The posted base-pay range is USD 0.00–USD 0.00.

Requirements

Five or more years of progressive CPG sales or related commercial experience.
Demonstrated success in joint business planning, negotiation, fact-based selling and delivery of sales and profit goals.
Strong commercial and financial acumen, including forecasting, customer P&L management, trade investment and promotion ROI.
Ability to synthesize POS, syndicated, shopper and digital data into persuasive recommendations.
Strong Excel, PowerPoint, presentation and communication skills.

Nice To Haves

Bachelor’s degree or equivalent relevant experience.
Experience with Target or another large omnichannel retailer.

Responsibilities

Build trusted relationships with Target and lead joint business planning, line reviews, negotiations and performance reviews across the assigned portfolio.
Deliver sales, profit, share and distribution goals while managing the forecast, trade investment and customer P&L inputs with strong financial discipline.
Translate POS, syndicated, shopper and competitive data into selling stories and recommendations across assortment, pricing, promotion and merchandising.
Lead assortment optimization and commercialize innovation by coordinating customer sell-in, item setup, launch timing and execution across stores and Target.com.
Partner with Demand Planning and Supply Chain to improve forecast accuracy, inventory health, service and on-shelf availability.
Lead cross-functional teams through influence, monitor business performance and communicate clear actions to Target and internal leadership.