Sr. Clinical Specialist, Cardiac Rhythm Management -

Abbott • Jacksonville, FL

3d • $78,000 - $156,000 • Remote

About The Position

This field-based position supports Abbott’s Cardiac Rhythm Management (CRM) division and is listed as remote in the United States. The CRM Product Support Specialist serves as a senior clinical interface between the medical community and the business, responding to field inquiries from physicians, healthcare professionals, patients, and field sales staff about CRM products. The role provides engineering, sales, educational, technical, and clinical support, including regional case coverage, and requires thorough knowledge of CRM products and related technical information, trends, and industry participants.

The specialist develops and delivers training for healthcare professionals, provides backup support to the Cardiac Rhythm Team, and mentors less experienced Clinical Specialists. The position involves travel approximately 25% of the time. The stated base pay range is $78,000 to $156,000, with possible variation in specific locations.

Requirements

• Bachelor’s degree in Biomedical Engineering or a related field, or equivalent healthcare experience.
• At least 3 years of related experience or certification from an accredited cardiac training program.
• Certifications in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication skills, interpersonal skills, presentation skills, analytical abilities, and organizational abilities.
• Ability to meet deadlines effectively.
• Detail-oriented and able to work independently.
• Ability to collaborate with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Ability to manage multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including Microsoft Office or equivalent software, for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

• Act as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, technical, and clinical support in response to field inquiries, including regional case coverage.
• Maintain thorough knowledge of CRM products, related technical information, trends, and industry participants.
• Develop, lead, or facilitate training sessions and programs on CRM products for healthcare professionals.
• Provide backup sales support to the Cardiac Rhythm Team.
• Support regional training seminars and clinical studies or data collection.
• Troubleshoot CRM-related issues.
• Conduct new-product in-service training for physicians, nurses, and sales representatives.
• Mentor and provide leadership to less experienced Clinical Specialists.
• Continuously develop engineering, sales, and technical skills in support of the Arrhythmia Management strategy, including through learning opportunities with senior sales personnel and management.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior