Cardiac Rhythm Management Clinical Specialist - Nashville, TN

Medtronic•Nashville, TN

7d•$72,000 - $90,000

About The Position

The Cardiac Rhythm Management (CRM) Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer service objectives. The role supports advanced pacing, defibrillation, and remote monitoring therapies and requires comprehensive CRM field training, collaboration, accountability, and a focus on product reliability and quality. This position supports the Nashville territory. The specialist must reside within the assigned area, travel regularly to customer accounts, and be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage when business needs require. Extensive territory travel, including frequent independent driving, is approximately 80% of the role. A valid driver's license, active auto insurance, and a driving record meeting company standards are required. The work includes supporting patients and clinicians in clinical settings and may involve exposure to infectious disease and radiation, use of eye protection, and wearing 7–9 pounds of lead for extended periods. The role also requires frequent lifting, prolonged periods of sitting, standing, and walking, and regular bending, stooping, squatting, and balancing. The position is eligible for a Sales Incentive Plan in addition to base salary.

Requirements

High school diploma and at least 6 years of work experience; or an associate degree and at least 4 years of work experience; or a bachelor's degree and at least 2 years of work experience.
Qualifying work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
Must reside within the assigned Nashville territory.
Must have a valid driver's license, active auto insurance, and a driving record that meets company standards.
Must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Must be able to meet the physical demands described, including frequent two-handed lifting up to 40 pounds, sitting, standing, and walking for 8 or more hours per day, and regularly bending, stooping, squatting, and maintaining balance.
Must be able to work in clinical environments with exposure to eye protection requirements, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain vision capabilities necessary for patient care and field responsibilities.
For a baccalaureate degree earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Bachelor's degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as SalesForce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment, in an organized manner and while meeting deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and application of knowledge gained through CRM field training.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide feedback to help achieve sales objectives.
Maintain technical expertise in new CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings; frequent independent driving is approximately 80% of the time.
Perform the physical and clinical-environment requirements described for the role.
Perform other duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.