Cardiac Rhythm Management Clinical Specialist - Nashville, TN

Medtronic•Nashville, TN

About The Position

Medtronic’s Cardiac Rhythm Management (CRM) portfolio provides pacing, defibrillation, and remote monitoring therapies. The Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer service objectives. The role supports the Nashville territory; employees must reside within the assigned area and travel regularly to customer accounts. Extensive territory travel is required, including frequent independent driving, approximately 80% of the time. Clinical Specialists must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record that meets company standards are required. The position involves work in clinical environments, including exposure to eye protection, infectious disease, and radiation. Physical duties include frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for eight or more hours per day; and regularly bending, stooping, squatting, and maintaining balance. The role also involves wearing 7–9 pounds of lead for extended periods and using computers and mobile devices. The position requires a high school diploma plus at least six years of relevant work experience, an associate’s degree plus at least four years, or a bachelor’s degree plus at least two years. Relevant experience is in healthcare, field sales, or work using complex mathematics, mechanical concepts, science, or computing. The posted U.S. base salary range is $72,000–$90,000, and the role is eligible for a Sales Incentive Plan. Medtronic describes a range of benefits for eligible regular employees.

Requirements

High school diploma and a minimum of 6 years of relevant work experience, or an associate’s degree and a minimum of 4 years, or a bachelor’s degree and a minimum of 2 years.
Relevant work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
Reside within the assigned Nashville territory and travel regularly to customer accounts.
Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Have a valid driver’s license, active auto insurance, and a driving record that meets company standards.
Meet the physical demands described for the position, including lifting up to 40 pounds and wearing 7–9 pounds of lead for extended periods.
For baccalaureate degrees earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Bachelor’s degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as Salesforce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate and participate in numerous tasks or projects in a fast-paced environment, remain organized, and meet deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge from CRM field training.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Stay current on CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings.
Perform other duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan opportunity.
Health, dental, and vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans for regular employees.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.