About The Position

Abbott is seeking a field-based Clinical Specialist for its Cardiac Rhythm Management (CRM) division, based in Cincinnati, Ohio. Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, and technical support for CRM products, responding to field inquiries from physicians, healthcare professionals, patients, and field sales staff. The position serves as a clinical interface between the medical community and the business, builds customer relationships, and supports healthcare professionals through product expertise and training. The role includes travel approximately 25% of the time.

Requirements

  • Bachelor’s degree in Bio-Medical Engineering, a related field, or equivalent healthcare experience.
  • At least 2 years of related experience or certification from an accredited cardiac training program.
  • Ability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with cath lab and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills.
  • Ability to meet deadlines, work independently, and pay close attention to detail.
  • Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
  • Ability to manage multiple assignments simultaneously and efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring presentation materials.

Responsibilities

  • Serve as a clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share relevant product expertise.
  • Provide engineering, sales, educational, and clinical support in response to field inquiries on an as-needed basis.
  • Maintain thorough knowledge of CRM products, related technical information, industry trends, and key players.
  • Develop, lead, and/or facilitate training sessions and other CRM product programs for healthcare professionals.
  • Provide backup support to CRM Sales Representatives.

Benefits

  • Career development opportunities with an international company.
  • Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, described as an affordable and convenient path to earning a bachelor’s degree.
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