Clinical Specialist, Cardiac Rhythm Management - Jacksonville, FL

Abbott • Jacksonville, FL

1d • Remote

About The Position

Abbott is hiring a field-based Clinical Specialist in its Cardiac Rhythm Management (CRM) division, based in Jacksonville, Florida. The CRM division develops technologies that help physicians treat heart arrhythmias. Under general direction, the CRM Product Support Specialist serves as a clinical interface between the medical community and the business, providing engineering, sales, educational, and technical support. The specialist responds to inquiries about CRM products from physicians, healthcare professionals, patients, and field sales staff.

The role involves building and maintaining customer relationships, developing and facilitating product training for healthcare professionals, and providing backup support to CRM Sales Representatives. The specialist is expected to maintain thorough knowledge of CRM products, related technical information, industry trends, and relevant market participants. The position is remote and field-based, with travel required approximately 25% of the time.

The posted base pay range is $61,300 to $122,700, with possible variation by location. Abbott describes benefits including career development, potential eligibility for medical coverage through its Health Investment Plan, a retirement savings plan with a high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and the FreeU education benefit.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• At least 2 years of related experience or program certification from an accredited cardiac training program.
• Capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication skills, with excellent interpersonal, presentation, analytical, and organizational abilities.
• Ability to meet deadlines, work independently, and pay close attention to detail.
• Ability to collaborate with engineers, technical specialists, vendors, and customers to achieve goals.
• Ability to manage multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

• Act as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, and clinical support in response to field inquiries about CRM products.
• Maintain a thorough command of CRM products, related product and technical knowledge, trends, and market participants.
• Develop, lead, and/or facilitate CRM product training sessions and other educational programs for healthcare professionals.
• Provide backup support to CRM Sales Representatives.

Benefits

• Career development opportunities.
• Potential eligibility for free medical coverage through the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level