About The Position

Abbott is hiring a field-based Clinical Specialist in its Cardiac Rhythm Management division, based in Lexington, Kentucky. The division develops technologies to help physicians treat heart arrhythmias. Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, clinical, and technical support, responding to inquiries about CRM products from physicians, healthcare professionals, patients, and field sales staff. The specialist serves as a clinical link between the medical community and Abbott, builds credible customer relationships, maintains broad knowledge of CRM products and relevant technical developments, and supports CRM sales representatives. The role also develops and facilitates product training for healthcare professionals. The position is remote, involves travel approximately 20% of the time, and includes prolonged sitting and standing as well as driving.

Requirements

  • Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
  • At least 2 years of related experience or certification from an accredited cardiac training program.
  • Ability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with catheterization lab and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills; ability to meet deadlines.
  • Attention to detail and ability to work independently.
  • Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve goals.
  • Ability to manage multiple assignments simultaneously and efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and presentation-material authoring.

Responsibilities

  • Serve as a clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Provide engineering, sales, educational, clinical, and technical support in response to field inquiries about CRM products.
  • Maintain a thorough command of CRM products, related technical knowledge, trends, and industry participants.
  • Develop, lead, and/or facilitate training sessions and other CRM product programs for healthcare professionals.
  • Provide backup support to CRM Sales Representatives.

Benefits

  • Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.
  • Career development opportunities.
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