Sr. Clinical Specialist, Cardiac Rhythm Management

Abbott • Jacksonville, FL

1d • Remote

About The Position

Abbott is hiring a field-based Sr. Clinical Specialist for its Cardiac Rhythm Management division, based in Jacksonville, Florida. The role provides comprehensive engineering, sales, educational, and technical support for Cardiac Rhythm Management products. The specialist responds to inquiries from physicians, healthcare professionals, patients, and field sales staff, and serves as a senior clinical interface between the medical community and the business.

The specialist builds and sustains customer relationships, provides regional case coverage, and maintains a thorough command of CRM products, technical knowledge, trends, and industry participants. The role also develops and facilitates product training for healthcare professionals and provides support for sales, regional seminars, clinical studies and data collection, troubleshooting, and new-product in-service training. The specialist mentors less experienced clinical specialists and continues developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy.

The role is remote and field-based, requires travel approximately 25% of the time, and includes prolonged sitting and standing as well as driving a personal or company vehicle.

Requirements

• Bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience.
• At least 3 years of related experience or program certification from an accredited cardiac training program.
• Certifications in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with cath lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills.
• Ability to meet deadlines, work independently, and manage multiple assignments simultaneously and efficiently.
• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

• Serve as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, and clinical support in response to field inquiries, including regional case coverage.
• Maintain comprehensive knowledge of CRM products, related technical information, trends, and industry participants.
• Develop, lead, or facilitate CRM product training and other educational programs for healthcare professionals.
• Provide backup support to the Cardiac Rhythm Team, including sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Mentor and provide leadership to less experienced Clinical Specialists.
• Continue developing engineering, sales, and technical skills related to the Arrhythmia Management strategy, including through learning opportunities with senior sales personnel and management.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior